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Direktori : /proc/self/root/home2/selectio/www/limpiar.in.net/app/Http/Controllers/ |
Current File : //proc/self/root/home2/selectio/www/limpiar.in.net/app/Http/Controllers/SupportTicketController.php |
<?php namespace App\Http\Controllers; use Illuminate\Http\Request; use App\Models\Ticket; use App\Models\User; use Auth; use App\Models\TicketReply; use App\Mail\SupportMailManager; use Mail; class SupportTicketController extends Controller { public function __construct() { // Staff Permission Check $this->middleware(['permission:view_all_support_tickets'])->only('admin_index'); } /** * Display a listing of the resource. * * @return \Illuminate\Http\Response */ public function index() { $tickets = Ticket::where('user_id', Auth::user()->id)->orderBy('created_at', 'desc')->paginate(10); return view('frontend.user.support_ticket.index', compact('tickets')); } public function admin_index(Request $request) { $sort_search =null; $tickets = Ticket::orderBy('created_at', 'desc'); if ($request->has('search')){ $sort_search = $request->search; $tickets = $tickets->where('code', 'like', '%'.$sort_search.'%'); } $tickets = $tickets->paginate(15); return view('backend.support.support_tickets.index', compact('tickets', 'sort_search')); } /** * Show the form for creating a new resource. * * @return \Illuminate\Http\Response */ public function create() { // } /** * Store a newly created resource in storage. * * @param \Illuminate\Http\Request $request * @return \Illuminate\Http\Response */ public function store(Request $request) { //dd(); $ticket = new Ticket; $ticket->code = strtotime(date('Y-m-d H:i:s')).Auth::user()->id; $ticket->user_id = Auth::user()->id; $ticket->subject = $request->subject; $ticket->details = $request->details; $ticket->files = $request->attachments; if($ticket->save()){ $this->send_support_mail_to_admin($ticket); flash(translate('Ticket has been sent successfully'))->success(); return redirect()->route('support_ticket.index'); } else{ flash(translate('Something went wrong'))->error(); } } public function send_support_mail_to_admin($ticket){ $array['view'] = 'emails.support'; $array['subject'] = translate('Support ticket Code is').':- '.$ticket->code; $array['from'] = env('MAIL_FROM_ADDRESS'); $array['content'] = translate('Hi. A ticket has been created. Please check the ticket.'); $array['link'] = route('support_ticket.admin_show', encrypt($ticket->id)); $array['sender'] = $ticket->user->name; $array['details'] = $ticket->details; // dd($array); // dd(User::where('user_type', 'admin')->first()->email); try { Mail::to(User::where('user_type', 'admin')->first()->email)->queue(new SupportMailManager($array)); } catch (\Exception $e) { // dd($e->getMessage()); } } public function send_support_reply_email_to_user($ticket, $tkt_reply){ $array['view'] = 'emails.support'; $array['subject'] = translate('Support ticket Code is').':- '.$ticket->code; $array['from'] = env('MAIL_FROM_ADDRESS'); $array['content'] = translate('Hi. A ticket has been created. Please check the ticket.'); $array['link'] = $ticket->user->user_type == 'seller' ? route('seller.support_ticket.show', encrypt($ticket->id)) : route('support_ticket.show', encrypt($ticket->id)); $array['sender'] = $tkt_reply->user->name; $array['details'] = $tkt_reply->reply; try { Mail::to($ticket->user->email)->queue(new SupportMailManager($array)); } catch (\Exception $e) { //dd($e->getMessage()); } } public function admin_store(Request $request) { $ticket_reply = new TicketReply; $ticket_reply->ticket_id = $request->ticket_id; $ticket_reply->user_id = Auth::user()->id; $ticket_reply->reply = $request->reply; $ticket_reply->files = $request->attachments; $ticket_reply->ticket->client_viewed = 0; $ticket_reply->ticket->status = $request->status; $ticket_reply->ticket->save(); if($ticket_reply->save()){ flash(translate('Reply has been sent successfully'))->success(); $this->send_support_reply_email_to_user($ticket_reply->ticket, $ticket_reply); return back(); } else{ flash(translate('Something went wrong'))->error(); } } public function seller_store(Request $request) { $ticket_reply = new TicketReply; $ticket_reply->ticket_id = $request->ticket_id; $ticket_reply->user_id = $request->user_id; $ticket_reply->reply = $request->reply; $ticket_reply->files = $request->attachments; $ticket_reply->ticket->viewed = 0; $ticket_reply->ticket->status = 'pending'; $ticket_reply->ticket->save(); if($ticket_reply->save()){ flash(translate('Reply has been sent successfully'))->success(); return back(); } else{ flash(translate('Something went wrong'))->error(); } } /** * Display the specified resource. * * @param int $id * @return \Illuminate\Http\Response */ public function show($id) { $ticket = Ticket::findOrFail(decrypt($id)); $ticket->client_viewed = 1; $ticket->save(); $ticket_replies = $ticket->ticketreplies; return view('frontend.user.support_ticket.show', compact('ticket','ticket_replies')); } public function admin_show($id) { $ticket = Ticket::findOrFail(decrypt($id)); $ticket->viewed = 1; $ticket->save(); return view('backend.support.support_tickets.show', compact('ticket')); } /** * Show the form for editing the specified resource. * * @param int $id * @return \Illuminate\Http\Response */ public function edit($id) { // } /** * Update the specified resource in storage. * * @param \Illuminate\Http\Request $request * @param int $id * @return \Illuminate\Http\Response */ public function update(Request $request, $id) { // } /** * Remove the specified resource from storage. * * @param int $id * @return \Illuminate\Http\Response */ public function destroy($id) { // } }