ok
Mini Shell
<?php defined('BASEPATH') or exit('No direct script access allowed');
class Support_model extends CI_Model
{
/*
*-------------------------------------------------------------------------------------------------
* CONTENT
*-------------------------------------------------------------------------------------------------
*/
//input values
public function input_values()
{
return [
'lang_id' => $this->input->post('lang_id', true),
'title' => $this->input->post('title', true),
'slug' => $this->input->post('slug', true),
'content' => $this->input->post('content', false),
'category_id' => $this->input->post('category_id', true),
'content_order' => $this->input->post('content_order', true)
];
}
//add content
public function add_content()
{
$data = $this->input_values();
if (empty($data["slug"])) {
$data["slug"] = str_slug($data["title"]);
}
$data["created_at"] = date('Y-m-d H:i:s');
return $this->db->insert('knowledge_base', $data);
}
//edit content
public function edit_content($id)
{
$content = $this->get_content($id);
if (!empty($content)) {
$data = $this->input_values();
$data['slug'] = remove_special_characters($data['slug'], true);
if (empty($data['slug'])) {
$data["slug"] = str_slug($data["title"]);
}
return $this->db->where('id', $id)->update('knowledge_base', $data);
}
return false;
}
//get content
public function get_content($id)
{
return $this->db->where('id', clean_number($id))->get('knowledge_base')->row();
}
//get content by slug
public function get_content_by_slug($slug)
{
return $this->db->where('slug', clean_slug($slug))->get('knowledge_base')->row();
}
//get contents
public function get_contents()
{
return $this->db->get('knowledge_base')->result();
}
//get contents by category
public function get_contents_by_category($category_id)
{
return $this->db->where('category_id', clean_number($category_id))->order_by('knowledge_base.content_order')->get('knowledge_base')->result();
}
//get first content by category
public function get_first_content_by_category($category_id)
{
return $this->db->where('category_id', clean_number($category_id))->limit(1)->get('knowledge_base')->row();
}
//get contents by langugae
public function get_contents_by_lang($lang_id)
{
$this->db->select('knowledge_base.*, (SELECT name FROM knowledge_base_categories WHERE knowledge_base.category_id = knowledge_base_categories.id) AS category_name');
return $this->db->where('lang_id', clean_number($lang_id))->order_by('knowledge_base.content_order')->get('knowledge_base')->result();
}
//get content search count
public function get_content_search_count($lang_id, $q)
{
$this->db->select('knowledge_base.*, (SELECT name FROM knowledge_base_categories WHERE knowledge_base.category_id = knowledge_base_categories.id) AS category_name,
(SELECT slug FROM knowledge_base_categories WHERE knowledge_base.category_id = knowledge_base_categories.id) AS category_slug');
if (!empty($q)) {
$this->db->like('knowledge_base.title', clean_str($q))->or_like('knowledge_base.content', clean_str($q));
}
return $this->db->where('lang_id', clean_number($lang_id))->count_all_results('knowledge_base');
}
//get content search results
public function get_content_search_results($lang_id, $q, $per_page, $offset)
{
$this->db->select('knowledge_base.*, (SELECT name FROM knowledge_base_categories WHERE knowledge_base.category_id = knowledge_base_categories.id) AS category_name,
(SELECT slug FROM knowledge_base_categories WHERE knowledge_base.category_id = knowledge_base_categories.id) AS category_slug');
if (!empty($q)) {
$this->db->like('knowledge_base.title', clean_str($q))->or_like('knowledge_base.content', clean_str($q));
}
return $this->db->where('lang_id', clean_number($lang_id))->order_by('knowledge_base.created_at', 'DESC')->limit($per_page, $offset)->get('knowledge_base')->result();
}
//delete content
public function delete_content($id)
{
$content = $this->get_content($id);
if (!empty($content)) {
return $this->db->where('id', $content->id)->delete('knowledge_base');
}
return false;
}
/*
*-------------------------------------------------------------------------------------------------
* CATEGORY
*-------------------------------------------------------------------------------------------------
*/
//add category
public function add_category()
{
$data = [
'lang_id' => $this->input->post('lang_id', true),
'name' => $this->input->post('name', true),
'slug' => $this->input->post('slug', true),
'category_order' => $this->input->post('category_order', true)
];
if (empty($data["slug"])) {
$data["slug"] = str_slug($data["name"]);
}
return $this->db->insert('knowledge_base_categories', $data);
}
//edit category
public function edit_category($id)
{
$category = $this->get_category($id);
if (!empty($category)) {
$data = [
'lang_id' => $this->input->post('lang_id', true),
'name' => $this->input->post('name', true),
'slug' => $this->input->post('slug', true),
'category_order' => $this->input->post('category_order', true)
];
$data['slug'] = remove_special_characters($data['slug'], true);
return $this->db->where('id', $id)->update('knowledge_base_categories', $data);
}
return false;
}
//get category
public function get_category($id)
{
return $this->db->where('id', clean_number($id))->get('knowledge_base_categories')->row();
}
//get category by slug
public function get_category_by_slug($slug)
{
return $this->db->where('slug', clean_slug($slug))->get('knowledge_base_categories')->row();
}
//get categories
public function get_categories()
{
return $this->db->get('knowledge_base_categories')->result();
}
//get categories by langugae
public function get_categories_by_lang($lang_id)
{
return $this->db->select('knowledge_base_categories.*, (SELECT COUNT(knowledge_base.id) FROM knowledge_base WHERE knowledge_base.category_id = knowledge_base_categories.id) AS num_content')->where('lang_id', clean_number($lang_id))->order_by('category_order')->get('knowledge_base_categories')->result();
}
//delete category
public function delete_category($id)
{
$category = $this->get_category($id);
if (!empty($category)) {
return $this->db->where('id', $category->id)->delete('knowledge_base_categories');
}
return false;
}
/*
*-------------------------------------------------------------------------------------------------
* TICKET
*-------------------------------------------------------------------------------------------------
*/
/*
* Status
* 1: Open
* 2: Responded
* 3: Closed
*/
//ticket input values
public function input_values_ticket()
{
return [
'subject' => $this->input->post('subject', true),
'message' => $this->input->post('message', false)
];
}
//add ticket
public function add_ticket($is_support_reply)
{
$inputs = $this->input_values_ticket();
$user_id = 0;
$is_guest = 1;
if ($this->auth_check) {
$user_id = user()->id;
$is_guest = 0;
}
$data = [
'user_id' => $user_id,
'name' => '',
'email' => '',
'subject' => $inputs['subject'],
'is_guest' => $is_guest,
'status' => 1,
'updated_at' => date('Y-m-d H:i:s'),
'created_at' => date('Y-m-d H:i:s')
];
if ($is_guest == 1) {
$data['name'] = $this->input->post('name', true);
$data['email'] = $this->input->post('email', true);
}
if ($this->db->insert('support_tickets ', $data)) {
$id = $this->db->insert_id();
return $this->add_subticket($id, $is_support_reply, $user_id);
}
return false;
}
//add ticket
public function add_subticket($ticket_id, $is_support_reply, $user_id = null)
{
if ($user_id == null) {
$user_id = 0;
if(auth_check()){
$user_id = user()->id;
}
}
$data = [
'ticket_id' => $ticket_id,
'user_id' => $user_id,
'message' => $this->input->post('message', false),
'attachments' => '',
'storage' => 'local',
'is_support_reply' => $is_support_reply,
'created_at' => date('Y-m-d H:i:s')
];
$arrayFiles = array();
if (!empty($this->session->userdata('ticket_attachments'))) {
$filesSession = $this->session->userdata('ticket_attachments');
foreach ($filesSession as $item) {
$ext = "";
$new_name = $item->name;
if (!empty($item->name)) {
$ext = pathinfo($item->name, PATHINFO_EXTENSION);
}
$new_name = "attachment_" . uniqid() . "." . $ext;
$itemFile = new stdClass();
$itemFile->id = $item->uniqid;
$itemFile->orj_name = $item->name;
$itemFile->name = $new_name;
$new_path = "uploads/support/" . $new_name;
//move to s3
if ($this->storage_settings->storage == "aws_s3") {
$this->load->model("aws_model");
$data["storage"] = "aws_s3";
//move files
if (!empty($item->temp_path)) {
$this->aws_model->put_support_object($new_path, $item->temp_path);
delete_file_from_server($item->temp_path);
}
} else {
@copy($item->temp_path, FCPATH . $new_path);
@unlink($item->temp_path);
}
array_push($arrayFiles, $itemFile);
}
}
if (!empty($arrayFiles)) {
$data['attachments'] = serialize($arrayFiles);
}
if ($this->db->insert('support_subtickets ', $data)) {
if ($is_support_reply == 1) {
$this->db->where('id', clean_number($ticket_id))->update('support_tickets ', ['status' => 2]);
} else {
$this->db->where('id', clean_number($ticket_id))->update('support_tickets ', ['status' => 1]);
}
$this->session->unset_userdata('ticket_attachments');
}
return true;
}
//get ticket
public function get_ticket($id)
{
return $this->db->where('id', clean_number($id))->get('support_tickets')->row();
}
//get tickets count
public function get_tickets_count($status)
{
if ($status == 1 || $status == 2 || $status == 3) {
$this->db->where('status', clean_number($status));
}
return $this->db->count_all_results('support_tickets');
}
//get tickets paginated
public function get_tickets_paginated($status, $per_page, $offset)
{
if ($status == 1 || $status == 2 || $status == 3) {
$this->db->where('status', clean_number($status));
}
$this->db->order_by('created_at', 'DESC')->limit(clean_number($per_page), clean_number($offset));
return $this->db->get('support_tickets')->result();
}
//get tickets by user
public function get_tickets_by_user($user_id)
{
return $this->db->where('user_id', clean_number($user_id))->order_by('status, id DESC')->get('support_tickets')->result();
}
//get subticket
public function get_subticket($id)
{
return $this->db->where('id', clean_number($id))->get('support_subtickets')->result();
}
//get subtickets
public function get_subtickets($ticket_id)
{
return $this->db->where('ticket_id', clean_number($ticket_id))->order_by('id DESC')->get('support_subtickets')->result();
}
//change ticket status
public function change_ticket_status($id, $status)
{
if (is_admin() && ($status == 1 || $status == 2 || $status == 3)) {
return $this->db->where('id', clean_number($id))->update('support_tickets', ['status' => clean_number($status)]);
}
return false;
}
//close ticket
public function close_ticket($id)
{
$ticket = $this->get_ticket($id);
if (!empty($ticket)) {
if (user()->id == $ticket->user_id) {
return $this->db->where('id', $ticket->id)->update('support_tickets', ['status' => 3]);
}
}
return false;
}
//delete ticket
public function delete_ticket($id)
{
$ticket = $this->get_ticket($id);
if (!empty($ticket)) {
return $this->db->where('id', $ticket->id)->delete('support_tickets');
}
return false;
}
}
Zerion Mini Shell 1.0