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Direktori : /home2/selectio/www/application/views/support/ |
Current File : /home2/selectio/www/application/views/support/ticket.php |
<?php defined('BASEPATH') or exit('No direct script access allowed'); ?> <div id="wrapper"> <div class="container"> <div class="row"> <div class="col-12"> <div class="support"> <nav class="nav-breadcrumb" aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="<?php echo lang_base_url(); ?>"><?php echo trans("home"); ?></a></li> <li class="breadcrumb-item"><a href="<?php echo generate_url('help_center'); ?>"><?php echo trans("help_center"); ?></a></li> <li class="breadcrumb-item active" aria-current="page"><?= trans("submit_a_request"); ?></li> </ol> </nav> <div class="row justify-content-center"> <div class="col-12 m-t-15 m-b-30"> <h1 class="page-title page-title-ticket"><?= trans("ticket"); ?>: #<?= $ticket->id; ?></h1> <a href="<?= generate_url('help_center', 'tickets'); ?>" class="btn btn-info color-white float-right"> <svg width="18" height="18" viewBox="0 0 1792 1792" xmlns="http://www.w3.org/2000/svg" fill="#fff" class="mds-svg-icon"> <path d="M384 1408q0 80-56 136t-136 56-136-56-56-136 56-136 136-56 136 56 56 136zm0-512q0 80-56 136t-136 56-136-56-56-136 56-136 136-56 136 56 56 136zm1408 416v192q0 13-9.5 22.5t-22.5 9.5h-1216q-13 0-22.5-9.5t-9.5-22.5v-192q0-13 9.5-22.5t22.5-9.5h1216q13 0 22.5 9.5t9.5 22.5zm-1408-928q0 80-56 136t-136 56-136-56-56-136 56-136 136-56 136 56 56 136zm1408 416v192q0 13-9.5 22.5t-22.5 9.5h-1216q-13 0-22.5-9.5t-9.5-22.5v-192q0-13 9.5-22.5t22.5-9.5h1216q13 0 22.5 9.5t9.5 22.5zm0-512v192q0 13-9.5 22.5t-22.5 9.5h-1216q-13 0-22.5-9.5t-9.5-22.5v-192q0-13 9.5-22.5t22.5-9.5h1216q13 0 22.5 9.5t9.5 22.5z"/> </svg> <?= trans("support_tickets") ?> </a> </div> <div class="col-12"> <div class="ticket-container shadow-sm"> <div class="new-ticket-content new-ticket-content-reply"> <div class="ticket-header"> <p><strong><?= trans("subject"); ?>: <?= html_escape($ticket->subject); ?></strong></p> <div class="row row-ticket-details"> <div class="col-12 col-md-2"> <strong><?= trans("status"); ?></strong> <?php if ($ticket->status == 1): ?> <label class="badge badge-lg badge-success color-white"><?= trans("open"); ?></label> <?php elseif ($ticket->status == 2): ?> <label class="badge badge-lg badge-warning color-white"><?= trans("responded"); ?></label> <?php elseif ($ticket->status == 3): ?> <label class="badge badge-lg badge-secondary color-white"><?= trans("closed"); ?></label> <?php endif; ?> </div> <div class="col-12 col-md-2"> <strong><?= trans("date"); ?></strong> <span><?= formatted_date($ticket->created_at); ?></span> </div> <div class="col-12 col-md-2"> <strong><?= trans("last_update"); ?></strong> <span><?= time_ago($ticket->updated_at); ?></span> </div> </div> </div> <div class="row"> <div class="col-12"> <div class="ticket-buttons"> <button class="btn btn-info color-white float-left" type="button" data-toggle="collapse" data-target="#collapseTicketAnswer" aria-expanded="false" aria-controls="collapseTicketAnswer"> <i class="icon-reply"></i><?= trans("reply"); ?> </button> <?php if ($ticket->status != 3): ?> <button class="btn btn-secondary color-white float-right" type="button" onclick="close_support_ticket(<?= $ticket->id; ?>);"> <i class="icon-times"></i><?= trans("close_ticket"); ?> </button> <?php endif; ?> </div> </div> <div class="col-sm-12"> <div class="collapse " id="collapseTicketAnswer"> <div class="reply-editor"> <?php echo form_open('support_controller/send_message_post'); ?> <input type="hidden" name="ticket_id" value="<?= $ticket->id; ?>"> <div class="form-group m-0"> <label class="control-label"><?= trans("message"); ?></label> </div> <div class="form-group" style="min-height: 400px"> <textarea name="message" class="tinyMCEticket" aria-hidden="true"><?= old('message'); ?></textarea> </div> <div class="form-group m-0"> <label class="control-label"><?= trans("attachments"); ?></label> <div class="dm-uploader-container"> <div id="drag-and-drop-zone" class="dm-uploader text-center mb-2"> <p class="dm-upload-text"> <?= trans("drag_drop_file_here"); ?> <span style="text-decoration: underline; font-weight: 600;"><?= trans('browse_files'); ?> </p> <a class='btn btn-md dm-btn-select-files'> <input type="file" name="file" size="40" multiple="multiple"> </a> </div> <ul class="dm-uploaded-files" id="files-file"></ul> </div> <script type="text/html" id="files-template-file"> <li class="media"> <div class="media-body"> <div class="progress"> <div class="dm-progress-waiting"></div> <div class="progress-bar" role="progressbar" style="width: 0%" aria-valuenow="0" aria-valuemin="0" aria-valuemax="100"></div> </div> </div> </li> </script> <div id="response_uploaded_files" class="uploaded-files"> <?php if (!empty($this->session->userdata('ticket_attachments'))): $filesSession = $this->session->userdata('ticket_attachments'); foreach ($filesSession as $file): if (!empty($file->uniqid) && !empty($file->name) && !empty($file->ticket_type) && $file->ticket_type == 'client'): ?> <div class="item"> <div class="item-inner"> <?php echo html_escape($file->name); ?> <a href="javascript:void(0)" onclick="delete_support_attachment('<?php echo html_escape($file->uniqid); ?>')"> <i class="icon-times"></i> </a> </div> </div> <?php endif; endforeach; endif; ?> </div> </div> <div class="text-right m-t-20"> <button type="submit" class="btn btn-md btn-custom"><?= trans("send_message"); ?></button> </div> <?php echo form_close(); ?> </div> </div> </div> </div> </div> <div class="ticket-content ticket-content-reset"> <div class="row"> <div class="col-sm-12"> <ul class="list-unstyled"> <?php if (!empty($subtickets)): foreach ($subtickets as $subticket): $user = get_user($subticket->user_id); ?> <li class="media<?= $subticket->is_support_reply != 1 ? ' media-client' : ''; ?>"> <img class="img-profile" src="<?= get_user_avatar($user) ?>" alt=""> <div class="media-body"> <h5 class="title mt-0 mb-3"> <a href="<?= generate_profile_url($user->slug) ?>" class="font-color" target="_blank"><?= get_shop_name($user); ?></a> </h5> <span class="date text-right"><?= time_ago($subticket->created_at); ?></span> <div class="message"> <?= $subticket->message; ?> </div> <?php $files = unserialize_data($subticket->attachments); if (!empty($files)):?> <div class="row"> <div class="col-sm-12"> <div class="ticket-attachments"> <?php foreach ($files as $file): echo form_open('support_controller/download_attachment'); ?> <input type="hidden" name="name" value="<?= $file->orj_name; ?>"> <input type="hidden" name="path" value="<?= get_support_attachment_url($subticket, $file); ?>"> <p> <button type="submit"> <svg width="18" height="18" viewBox="0 0 1792 1792" xmlns="http://www.w3.org/2000/svg" fill="#3f7cbd" class="mds-svg-icon" style="top: -1px;"> <path d="M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z"/> </svg> <span><?= html_escape($file->orj_name); ?></span> </button> </p> <?php echo form_close(); endforeach; ?> </div> </div> </div> <?php endif; ?> </div> </li> <?php endforeach; endif; ?> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>