Mini Shell
Mini Shell
| Direktori : /home2/selectio/www/bharath/application/views/admin/support/ |
| Current File : /home2/selectio/www/bharath/application/views/admin/support/ticket.php |
<?php defined('BASEPATH') or exit('No direct script access allowed'); ?>
<div class="row support-admin">
<div class="col-sm-12">
<?php $this->load->view('admin/includes/_messages'); ?>
</div>
<div class="col-sm-12">
<div class="box box-primary">
<div class="box-header with-border">
<div class="left">
<h3 class="box-title"><strong><?= trans('ticket'); ?>: #<?= $ticket->id; ?></strong></h3>
</div>
<div class="right">
<a href="<?php echo admin_url(); ?>support-tickets" class="btn btn-success btn-add-new">
<i class="fa fa-list-ul"></i> <?php echo trans('support_tickets'); ?>
</a>
</div>
</div>
<div class="box-body">
<div class="col-12">
<div class="ticket-container">
<div class="new-ticket-content new-ticket-content-reply">
<div class="ticket-header">
<p><strong><?= trans("subject"); ?>: <?= html_escape($ticket->subject); ?></strong></p>
<div class="row row-ticket-details">
<div class="col-xs-4 col-md-3">
<strong><?= trans("status"); ?></strong>
<?php if ($ticket->status == 1): ?>
<label class="label label-success"><?= trans("open"); ?></label>
<?php elseif ($ticket->status == 2): ?>
<label class="label label-warning"><?= trans("responded"); ?></label>
<?php elseif ($ticket->status == 3): ?>
<label class="label label-default"><?= trans("closed"); ?></label>
<?php endif; ?>
</div>
<div class="col-xs-4 col-md-3">
<strong><?= trans("date"); ?></strong>
<span><?= formatted_date($ticket->created_at); ?></span>
</div>
<div class="col-xs-4 col-md-3">
<strong><?= trans("last_update"); ?></strong>
<span><?= time_ago($ticket->updated_at); ?></span>
</div>
</div>
</div>
<div class="row">
<div class="col-sm-12">
<div class="ticket-buttons">
<?php if ($ticket->is_guest != 1): ?>
<button class="btn btn-primary pull-left" type="button" data-toggle="collapse" data-target="#collapseTicketAnswer" aria-expanded="false" aria-controls="collapseTicketAnswer">
<i class="fa fa-reply"></i> <?= trans("reply"); ?>
</button>
<?php endif; ?>
<div class="dropdown pull-right">
<button class="btn btn-secondary dropdown-toggle" type="button" data-toggle="dropdown"><?= trans("status"); ?> <span class="caret"></span></button>
<ul class="dropdown-menu">
<li><a href="javascript:void(0)" onclick="change_ticket_status(<?= $ticket->id; ?>,1);"><?= trans("open"); ?></a></li>
<li><a href="javascript:void(0)" onclick="change_ticket_status(<?= $ticket->id; ?>,2);"><?= trans("responded"); ?></a></li>
<li><a href="javascript:void(0)" onclick="change_ticket_status(<?= $ticket->id; ?>,3);"><?= trans("closed"); ?></a></li>
</ul>
</div>
</div>
</div>
<div class="col-sm-12">
<div class="collapse " id="collapseTicketAnswer">
<div class="reply-editor">
<?php echo form_open('support_admin_controller/send_message_post'); ?>
<input type="hidden" name="ticket_id" value="<?= $ticket->id; ?>">
<div class="form-group m-0">
<label class="form-label"><?= trans("message"); ?></label>
</div>
<div class="form-group" style="min-height: 400px">
<textarea name="message" class="tinyMCEticket" aria-hidden="true"><?= old('message'); ?></textarea>
</div>
<div class="form-group m-0">
<label class="form-label"><?= trans("attachments"); ?></label>
<div class="dm-uploader-container">
<div id="drag-and-drop-zone" class="dm-uploader text-center mb-2">
<p class="dm-upload-text">
<?= trans("drag_drop_file_here"); ?> <span style="text-decoration: underline; font-weight: 600;"><?= trans('browse_files'); ?>
</p>
<a class='btn btn-md dm-btn-select-files'>
<input type="file" name="file" size="40" multiple="multiple">
</a>
</div>
<ul class="dm-uploaded-files" id="files-file"></ul>
</div>
<script type="text/html" id="files-template-file">
<li class="media">
<div class="media-body">
<div class="progress">
<div class="dm-progress-waiting"></div>
<div class="progress-bar" role="progressbar" style="width: 0%" aria-valuenow="0" aria-valuemin="0" aria-valuemax="100"></div>
</div>
</div>
</li>
</script>
<div id="response_uploaded_files" class="uploaded-files">
<?php if (!empty($this->session->userdata('ticket_attachments'))):
$filesSession = $this->session->userdata('ticket_attachments');
foreach ($filesSession as $file):
if (!empty($file->uniqid) && !empty($file->name) && !empty($file->ticket_type) && $file->ticket_type == 'admin'): ?>
<div class="item">
<div class="item-inner">
<?php echo html_escape($file->name); ?><a href="javascript:void(0)" onclick="delete_support_attachment('<?php echo html_escape($file->uniqid); ?>')"><i class="fa fa-times"></i></a>
</div>
</div>
<?php endif;
endforeach;
endif; ?>
</div>
</div>
<div class="text-right m-t-20">
<button type="submit" class="btn btn-primary"><?= trans("send_message"); ?></button>
</div>
<?php echo form_close(); ?>
</div>
</div>
</div>
</div>
</div>
<div class="ticket-content ticket-content-reset">
<div class="row">
<div class="col-sm-12">
<ul class="list-unstyled">
<?php if (!empty($subtickets)):
foreach ($subtickets as $subticket):
$user = null;
if ($ticket->is_guest != 1):
$user = get_user($subticket->user_id);
endif; ?>
<li class="media<?= $subticket->is_support_reply != 1 ? ' media-client' : ''; ?>">
<div class="left">
<img class="img-profile" src="<?= get_user_avatar($user) ?>" alt="">
</div>
<div class="right">
<div class="media-body">
<h5 class="title mt-0 mb-3">
<?php if (!empty($user)): ?>
<a href="<?= generate_profile_url($user->slug) ?>" class="font-color" target="_blank"><?= get_shop_name($user); ?></a>
<?php else: ?>
<span><?= html_escape($ticket->name); ?></span><br>
<span><?= html_escape($ticket->email); ?></span>
<?php endif; ?>
</h5>
<span class="date text-right"><?= time_ago($subticket->created_at); ?></span>
<div class="message">
<?= $subticket->message; ?>
</div>
<?php $files = unserialize_data($subticket->attachments);
if (!empty($files)):?>
<div class="row">
<div class="col-sm-12">
<div class="ticket-attachments">
<?php foreach ($files as $file):
echo form_open('support_controller/download_attachment'); ?>
<input type="hidden" name="name" value="<?= $file->orj_name; ?>">
<input type="hidden" name="path" value="<?= get_support_attachment_url($subticket, $file); ?>">
<p>
<button type="submit"><i class="fa fa-file"></i> <span><?= html_escape($file->orj_name); ?></span></button>
</p>
<?php echo form_close();
endforeach; ?>
</div>
</div>
</div>
<?php endif; ?>
</div>
</div>
</li>
<?php endforeach;
endif; ?>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<link rel="stylesheet" href="<?= base_url(); ?>assets/vendor/file-uploader/css/jquery.dm-uploader.min.css">
<link rel="stylesheet" href="<?= base_url(); ?>assets/vendor/file-uploader/css/styles.css">
<script src="<?= base_url(); ?>assets/vendor/file-uploader/js/jquery.dm-uploader.min.js"></script>
<script src="<?= base_url(); ?>assets/vendor/file-uploader/js/ui.js"></script>
<script>
$(function () {
$('#drag-and-drop-zone').dmUploader({
url: '<?= base_url(); ?>support_controller/upload_support_attachment',
queue: false,
extraData: function (id) {
return {
"file_id": id,
"ticket_type": 'admin',
"<?= $this->security->get_csrf_token_name(); ?>": $.cookie(csfr_cookie_name)
};
},
onDragEnter: function () {
this.addClass('active');
},
onDragLeave: function () {
this.removeClass('active');
},
onInit: function () {
},
onComplete: function (id) {
},
onNewFile: function (id, file) {
ui_multi_add_file(id, file, "file");
},
onBeforeUpload: function (id) {
$('#uploaderFile' + id + ' .dm-progress-waiting').hide();
ui_multi_update_file_progress(id, 0, '', true);
ui_multi_update_file_status(id, 'uploading', 'Uploading...');
},
onUploadProgress: function (id, percent) {
ui_multi_update_file_progress(id, percent);
},
onUploadSuccess: function (id, data) {
var obj = JSON.parse(data);
if (obj.result == 1) {
document.getElementById("response_uploaded_files").innerHTML = obj.response;
}
document.getElementById("uploaderFile" + id).remove();
ui_multi_update_file_status(id, 'success', 'Upload Complete');
ui_multi_update_file_progress(id, 100, 'success', false);
},
onFileSizeError: function (file) {
alert("<?= trans("file_too_large") ?>");
},
});
});
</script>