ok
Mini Shell
<?php
namespace App\DataTables;
use Carbon\Carbon;
use App\Models\Ticket;
use App\Models\CustomField;
use App\Models\CustomFieldGroup;
use App\DataTables\BaseDataTable;
use Illuminate\Database\Eloquent\Model;
use Yajra\DataTables\Html\Button;
use Yajra\DataTables\Html\Column;
use Illuminate\Support\Facades\DB;
use Yajra\DataTables\EloquentDataTable;
class TicketDataTable extends BaseDataTable
{
private $deleteTicketPermission;
private $viewTicketPermission;
public function __construct()
{
parent::__construct();
$this->deleteTicketPermission = user()->permission('delete_tickets');
$this->viewTicketPermission = user()->permission('view_tickets');
$this->editTicketPermission = user()->permission('edit_tickets');
}
/**
* Build DataTable class.
*
* @param mixed $query Results from query() method.
* @return \Yajra\DataTables\DataTableAbstract
*/
public function dataTable($query)
{
$datatables = datatables()->eloquent($query);
$datatables->addColumn('check', function ($row) {
return '<input type="checkbox" class="select-table-row" id="datatable-row-' . $row->id . '" name="datatable_ids[]" value="' . $row->id . '" onclick="dataTableRowCheck(' . $row->id . ')">';
});
$datatables->addIndexColumn();
$datatables->addColumn('action', function ($row) {
$action = '<div class="task_view">';
$action .= '<div class="dropdown">
<a class="task_view_more d-flex align-items-center justify-content-center dropdown-toggle" type="link"
id="dropdownMenuLink-' . $row->ticket_number . '" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
<i class="icon-options-vertical icons"></i>
</a>
<div class="dropdown-menu dropdown-menu-right" aria-labelledby="dropdownMenuLink-' . $row->ticket_number . '" tabindex="0">';
if (
$this->viewTicketPermission == 'all'
|| ($this->viewTicketPermission == 'added' && user()->id == $row->added_by)
|| ($this->viewTicketPermission == 'owned' && (user()->id == $row->user_id || $row->agent_id == user()->id))
|| ($this->viewTicketPermission == 'both' && (user()->id == $row->user_id || $row->agent_id == user()->id || $row->added_by == user()->id))
) {
$action .= '<a href="' . route('tickets.show', [$row->ticket_number]) . '" class="dropdown-item"><i class="fa fa-eye mr-2"></i>' . __('app.view') . '</a>';
}
if (
$this->deleteTicketPermission == 'all'
|| ($this->deleteTicketPermission == 'added' && user()->id == $row->added_by)
|| ($this->deleteTicketPermission == 'owned' && (user()->id == $row->agent_id || user()->id == $row->user_id))
|| ($this->deleteTicketPermission == 'both' && (user()->id == $row->agent_id || user()->id == $row->added_by || user()->id == $row->user_id))
) {
$action .= '<a class="dropdown-item delete-table-row" href="javascript:;" data-ticket-id="' . $row->id . '">
<i class="fa fa-trash mr-2"></i>
' . trans('app.delete') . '
</a>';
}
$action .= '</div>
</div>
</div>';
return $action;
});
$datatables->addColumn('others', function ($row) {
$others = '';
if (!is_null($row->agent)) {
$others .= '<div class="mb-2">' . __('modules.tickets.agent') . ': ' . (is_null($row->agent_id) ? '-' : $row->agent->name) . '</div> ';
}
$others .= '<div>' . __('modules.tasks.priority') . ': ' . __('app.' . $row->priority) . '</div> ';
return $others;
});
$datatables->addColumn('status', function ($row) {
if (
$this->editTicketPermission == 'all'
|| ($this->editTicketPermission == 'added' && user()->id == $row->added_by)
|| ($this->editTicketPermission == 'owned' && (user()->id == $row->user_id || $row->agent_id == user()->id))
|| ($this->editTicketPermission == 'both' && (user()->id == $row->user_id || $row->agent_id == user()->id || $row->added_by == user()->id))
) {
$status = '<select class="form-control select-picker change-status" data-ticket-id="' . $row->id . '">';
$status .= '<option ';
if ($row->status == 'open') {
$status .= 'selected';
}
$status .= ' data-content="<i class=\'fa fa-circle mr-2 text-red\'></i> ' . __('app.open') . '" value="open">' . __('app.open') . '</option>';
$status .= '<option ';
if ($row->status == 'pending') {
$status .= 'selected';
}
$status .= ' data-content="<i class=\'fa fa-circle mr-2 text-yellow\'></i> ' . __('app.pending') . '" value="pending">' . __('app.pending') . '</option>';
$status .= '<option ';
if ($row->status == 'resolved') {
$status .= 'selected';
}
$status .= ' data-content="<i class=\'fa fa-circle mr-2 text-dark-green\'></i> ' . __('app.resolved') . '" value="resolved">' . __('app.resolved') . '</option>';
$status .= '<option ';
if ($row->status == 'closed') {
$status .= 'selected';
}
$status .= ' data-content="<i class=\'fa fa-circle mr-2 text-blue\'></i> ' . __('app.closed') . '" value="closed">' . __('app.closed') . '</option>';
$status .= '</select>';
return $status;
}
$statuses = [
'open' => ['red', __('app.open')],
'pending' => ['warning', __('app.pending')],
'resolved' => ['dark-green', __('app.resolved')],
'closed' => ['blue', __('app.closed')],
];
$status = $statuses[$row->status] ?? $statuses['closed'];
return '<i class="fa fa-circle mr-2 text-' . $status[0] . '"></i>' . $status[1];
/* status end */
});
$datatables->editColumn('ticket_status', function ($row) {
return $row->status;
});
$datatables->editColumn('subject', function ($row) {
return '<a href="' . route('tickets.show', $row->ticket_number) . '" class="text-darkest-grey" >' . ucfirst($row->subject) . '</a>' . $row->badge();
});
$datatables->addColumn('name', function ($row) {
return $row->requester ? $row->requester->name : $row->ticket_number;
});
$datatables->editColumn('user_id', function ($row) {
if (is_null($row->requester)) {
return '';
}
if ($row->requester->hasRole('employee')) {
return view('components.employee', [
'user' => $row->requester
]);
}
return view('components.client', [
'user' => $row->requester
]);
});
$datatables->editColumn('updated_at', function ($row) {
return $row->created_at->timezone($this->company->timezone)->translatedFormat($this->company->date_format . ' ' . $this->company->time_format);
});
$datatables->setRowId(function ($row) {
return 'row-' . $row->id;
});
$datatables->orderColumn('user_id', 'name $1');
$datatables->orderColumn('status', 'id $1');
$datatables->removeColumn('agent_id');
$datatables->removeColumn('channel_id');
$datatables->removeColumn('type_id');
$datatables->removeColumn('deleted_at');
// Custom Fields For export
$customFieldColumns = CustomField::customFieldData($datatables, Ticket::CUSTOM_FIELD_MODEL);
$datatables->rawColumns(array_merge(['others', 'action', 'subject', 'check', 'user_id', 'status'], $customFieldColumns));
return $datatables;
}
/**
* @param Ticket $model
* @return \Illuminate\Database\Eloquent\Builder
*/
public function query(Ticket $model)
{
$request = $this->request();
$model = $model->with('requester', 'agent')
->select('tickets.*')
->join('users', 'users.id', '=', 'tickets.user_id');
if (!is_null($request->startDate) && $request->startDate != '') {
$startDate = Carbon::createFromFormat($this->company->date_format, $request->startDate)->toDateString();
$model->where(DB::raw('DATE(tickets.updated_at)'), '>=', $startDate);
}
if (!is_null($request->endDate) && $request->endDate != '') {
$endDate = Carbon::createFromFormat($this->company->date_format, $request->endDate)->toDateString();
$model->where(DB::raw('DATE(tickets.updated_at)'), '<=', $endDate);
}
if (!is_null($request->agentId) && $request->agentId != 'all' && $request->ticketFilterStatus != 'unassigned') {
$model->where('tickets.agent_id', '=', $request->agentId);
}
if (!is_null($request->groupId) && $request->groupId != 'all') {
$model->where('tickets.group_id', '=', $request->groupId);
}
if (!is_null($request->client_id) && $request->client_id != 'all') {
$model->where('tickets.user_id', $request->client_id);
}
if (!is_null($request->employee_id) && $request->employee_id != 'all') {
$model->where('tickets.user_id', $request->employee_id);
}
if (!is_null($request->ticketStatus) && $request->ticketStatus != 'all' && $request->ticketFilterStatus == '') {
$request->ticketStatus == 'unassigned' ? $model->whereNull('agent_id') : $model->where('tickets.status', '=', $request->ticketStatus);
}
if ($request->ticketFilterStatus != '') {
($request->ticketFilterStatus == 'open' || $request->ticketFilterStatus == 'unassigned') ? $model->where(function ($query) {
$query->where('tickets.status', '=', 'open')
->orWhere('tickets.status', '=', 'pending');
}) : $model->where(function ($query) {
$query->where('tickets.status', '=', 'resolved')
->orWhere('tickets.status', '=', 'closed');
});
if ($request->ticketFilterStatus == 'unassigned') {
$model->whereNull('agent_id');
}
}
if (!is_null($request->priority) && $request->priority != 'all') {
$model->where('tickets.priority', '=', $request->priority);
}
if (!is_null($request->channelId) && $request->channelId != 'all') {
$model->where('tickets.channel_id', '=', $request->channelId);
}
if (!is_null($request->typeId) && $request->typeId != 'all') {
$model->where('tickets.type_id', '=', $request->typeId);
}
if (!is_null($request->tagId) && $request->tagId != 'all') {
$model->join('ticket_tags', 'ticket_tags.ticket_id', 'tickets.id');
$model->where('ticket_tags.tag_id', '=', $request->tagId);
}
if ($this->viewTicketPermission == 'owned') {
$model->where(function ($query) {
$query->where('tickets.user_id', '=', user()->id)
->orWhere('tickets.agent_id', '=', user()->id);
});
}
if ($this->viewTicketPermission == 'both') {
$model->where(function ($query) {
$query->where('tickets.user_id', '=', user()->id)
->orWhere('tickets.added_by', '=', user()->id)
->orWhere('tickets.agent_id', '=', user()->id);
});
}
if ($this->viewTicketPermission == 'added') {
$model->where('tickets.added_by', '=', user()->id);
}
if ($request->searchText != '') {
$model->where(function ($query) {
$query->where('tickets.subject', 'like', '%' . request('searchText') . '%')
->orWhere('tickets.ticket_number', 'like', '%' . request('searchText') . '%')
->orWhere('tickets.status', 'like', '%' . request('searchText') . '%')
->orWhere('users.name', 'like', '%' . request('searchText') . '%')
->orWhere('tickets.priority', 'like', '%' . request('searchText') . '%');
});
}
return $model;
}
/**
* Optional method if you want to use html builder.
*
* @return \Yajra\DataTables\Html\Builder
*/
public function html()
{
return $this->setBuilder('ticket-table', 5)
->parameters([
'initComplete' => 'function () {
window.LaravelDataTables["ticket-table"].buttons().container()
.appendTo("#table-actions")
}',
'fnDrawCallback' => 'function( oSettings ) {
$("#ticket-table .select-picker").selectpicker();
$("body").tooltip({
selector: \'[data-toggle="tooltip"]\'
})
}',
])
->buttons(Button::make(['extend' => 'excel', 'text' => '<i class="fa fa-file-export"></i> ' . trans('app.exportExcel')]));
}
/**
* Get columns.
*
* @return array
*/
protected function getColumns()
{
$data = [
'check' => [
'title' => '<input type="checkbox" name="select_all_table" id="select-all-table" onclick="selectAllTable(this)">',
'exportable' => false,
'orderable' => false,
'searchable' => false,
'visible' => !in_array('client', user_roles())
],
__('modules.tickets.ticket') . ' #' => ['data' => 'ticket_number', 'name' => 'ticket_number', 'title' => __('modules.tickets.ticket') . ' #', 'visible' => showId()],
__('modules.tickets.ticketSubject') => ['data' => 'subject', 'name' => 'subject', 'title' => __('modules.tickets.ticketSubject'), 'width' => '20%'],
__('app.name') => ['data' => 'name', 'name' => 'user_id', 'visible' => false, 'title' => __('app.name')],
__('modules.tickets.requesterName') => ['data' => 'user_id', 'name' => 'user_id', 'visible' => !in_array('client', user_roles()), 'exportable' => false, 'title' => __('modules.tickets.requesterName'), 'width' => '20%'],
__('modules.tickets.requestedOn') => ['data' => 'updated_at', 'name' => 'updated_at', 'title' => __('modules.tickets.requestedOn')],
__('app.others') => ['data' => 'others', 'name' => 'others', 'sortable' => false, 'title' => __('app.others')],
__('app.status') => ['data' => 'status', 'name' => 'status', 'exportable' => false, 'title' => __('app.status')],
__('modules.ticketStatus') => ['data' => 'ticket_status', 'name' => 'ticket_status', 'visible' => false, 'title' => __('modules.ticketStatus')]
];
$action = [
Column::computed('action', __('app.action'))
->exportable(false)
->printable(false)
->orderable(false)
->searchable(false)
->addClass('text-right pr-20')
];
return array_merge($data, CustomFieldGroup::customFieldsDataMerge(new Ticket()), $action);
}
}
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