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Mini Shell
@extends('layouts.back-end.app')
@section('title', \App\CPU\translate('Support Ticket'))
@push('css_or_js')
@endpush
@section('content')
<div class="content container-fluid">
<!-- Page Title -->
<div class="mb-3">
<h2 class="h1 mb-0 text-capitalize d-flex align-items-center gap-2">
<img width="20" src="{{asset('/public/assets/back-end/img/support_ticket.png')}}" alt="">
{{\App\CPU\translate('support_ticket')}}
</h2>
</div>
<!-- End Page Title -->
<div class="card">
<div class="card-header flex-wrap gap-3">
@foreach($supportTicket as $ticket )
<?php
$userDetails = \App\User::where('id', $ticket['customer_id'])->first();
$conversations = \App\Model\SupportTicketConv::where('support_ticket_id', $ticket['id'])->get();
$admin = \App\Model\Admin::get();
?>
<div class="media d-flex gap-3">
<img class="rounded-circle avatar" src="{{asset('storage/app/public/profile')}}/{{isset($userDetails)?$userDetails['image']:''}}"
onerror="this.src='{{asset('public/assets/back-end/img/160x160/img1.jpg')}}"
alt="{{isset($userDetails)?$userDetails['name']:'not found'}}"/>
<div class="media-body">
<h6 class="font-size-md mb-1">{{isset($userDetails)?$userDetails['f_name'].' '.$userDetails['l_name']:'not found'}}</h6>
<div class="fz-12">{{isset($userDetails)?$userDetails['phone']:''}}</div>
</div>
</div>
<div class="d-flex align-items-center flex-wrap gap-3">
<div class="type font-weight-bold bg-soft--primary c1 px-2 rounded">{{\App\CPU\translate(str_replace('_',' ',$ticket['type']))}}</div>
<div class="priority d-flex flex-wrap align-items-center gap-3">
<span class="title-color">{{\App\CPU\translate('Priority')}}:</span>
<span class="font-weight-bold badge-soft-info rounded px-2">{{\App\CPU\translate(str_replace('_',' ',$ticket['priority']))}}</span>
</div>
</div>
</div>
<div class="card-body">
<div class="mb-4">
<p class="font-size-md message-box message-box_incoming mb-1">{{$ticket['description']}}</p>
<span class="fz-12 text-muted d-flex">{{Carbon\Carbon::createFromFormat('Y-m-d H:i:s',$ticket['created_at'])->format('Y-m-d h:i A')}}</span>
</div>
@foreach($conversations as $conversation)
@if($conversation['admin_message'] ==null )
<div class="mb-4">
<p class="font-size-md message-box message-box_incoming mb-1">{{$conversation['customer_message']}}</p>
<span class="fz-12 text-muted d-flex">{{Carbon\Carbon::createFromFormat('Y-m-d H:i:s',$conversation['created_at'])->format('Y-m-d h:i A')}}</span>
</div>
@endif
@if($conversation['customer_message'] ==null )
<div class="mb-4 d-flex flex-column align-items-end">
<div>
<p class="font-size-md message-box mb-1">{{$conversation['admin_message']}}</p>
<span class="fz-12 text-muted d-flex"> {{Carbon\Carbon::createFromFormat('Y-m-d H:i:s',$conversation['updated_at'])->format('Y-m-d h:i A')}}</span>
</div>
</div>
@endif
@endforeach
@endforeach
<!-- Leave message-->
<h5 class="pt-4 pb-1 d-flex">{{\App\CPU\translate('Leave_a_Message')}}</h5>
@foreach($supportTicket as $reply)
<form class="needs-validation" href="{{route('admin.support-ticket.replay',$reply['id'])}}" method="post"
>
@csrf
<input type="hidden" name="id" value="{{$reply['id']}}">
<input type="hidden" name="adminId" value="1">
<div class="form-group">
<textarea class="form-control" name="replay" rows="8" placeholder="{{\App\CPU\translate('Write_your_message_here')}}..."
required></textarea>
<div class="invalid-tooltip">{{\App\CPU\translate('Please write the message')}}!</div>
</div>
<div class="d-flex flex-wrap justify-content-between align-items-center">
<div class="custom-control custom-checkbox d-block">
</div>
<button class="btn btn--primary px-4" type="submit">{{\App\CPU\translate('Reply')}}</button>
</div>
</form>
@endforeach
</div>
</div>
</div>
@endsection
@push('script')
<!-- Page level plugins -->
<script src="{{asset('public/assets/back-end')}}/vendor/datatables/jquery.dataTables.min.js"></script>
<script src="{{asset('public/assets/back-end')}}/vendor/datatables/dataTables.bootstrap4.min.js"></script>
<!-- Page level custom scripts -->
<script src="{{asset('public/assets/back-end')}}/js/demo/datatables-demo.js"></script>
<script src="{{asset('public/assets/back-end/js/croppie.js')}}"></script>
@endpush
Zerion Mini Shell 1.0