Mini Shell
Mini Shell
| Direktori : /home2/selectio/public_html/bharath/application/views/support/ |
| Current File : /home2/selectio/public_html/bharath/application/views/support/ticket.php |
<?php defined('BASEPATH') or exit('No direct script access allowed'); ?>
<div id="wrapper">
<div class="container">
<div class="row">
<div class="col-12">
<div class="support">
<nav class="nav-breadcrumb" aria-label="breadcrumb">
<ol class="breadcrumb">
<li class="breadcrumb-item"><a href="<?php echo lang_base_url(); ?>"><?php echo trans("home"); ?></a></li>
<li class="breadcrumb-item"><a href="<?php echo generate_url('help_center'); ?>"><?php echo trans("help_center"); ?></a></li>
<li class="breadcrumb-item active" aria-current="page"><?= trans("submit_a_request"); ?></li>
</ol>
</nav>
<div class="row justify-content-center">
<div class="col-12 m-t-15 m-b-30">
<h1 class="page-title page-title-ticket"><?= trans("ticket"); ?>: #<?= $ticket->id; ?></h1>
<a href="<?= generate_url('help_center', 'tickets'); ?>" class="btn btn-info color-white float-right">
<svg width="18" height="18" viewBox="0 0 1792 1792" xmlns="http://www.w3.org/2000/svg" fill="#fff" class="mds-svg-icon">
<path d="M384 1408q0 80-56 136t-136 56-136-56-56-136 56-136 136-56 136 56 56 136zm0-512q0 80-56 136t-136 56-136-56-56-136 56-136 136-56 136 56 56 136zm1408 416v192q0 13-9.5 22.5t-22.5 9.5h-1216q-13 0-22.5-9.5t-9.5-22.5v-192q0-13 9.5-22.5t22.5-9.5h1216q13 0 22.5 9.5t9.5 22.5zm-1408-928q0 80-56 136t-136 56-136-56-56-136 56-136 136-56 136 56 56 136zm1408 416v192q0 13-9.5 22.5t-22.5 9.5h-1216q-13 0-22.5-9.5t-9.5-22.5v-192q0-13 9.5-22.5t22.5-9.5h1216q13 0 22.5 9.5t9.5 22.5zm0-512v192q0 13-9.5 22.5t-22.5 9.5h-1216q-13 0-22.5-9.5t-9.5-22.5v-192q0-13 9.5-22.5t22.5-9.5h1216q13 0 22.5 9.5t9.5 22.5z"/>
</svg>
<?= trans("support_tickets") ?>
</a>
</div>
<div class="col-12">
<div class="ticket-container shadow-sm">
<div class="new-ticket-content new-ticket-content-reply">
<div class="ticket-header">
<p><strong><?= trans("subject"); ?>: <?= html_escape($ticket->subject); ?></strong></p>
<div class="row row-ticket-details">
<div class="col-12 col-md-2">
<strong><?= trans("status"); ?></strong>
<?php if ($ticket->status == 1): ?>
<label class="badge badge-lg badge-success color-white"><?= trans("open"); ?></label>
<?php elseif ($ticket->status == 2): ?>
<label class="badge badge-lg badge-warning color-white"><?= trans("responded"); ?></label>
<?php elseif ($ticket->status == 3): ?>
<label class="badge badge-lg badge-secondary color-white"><?= trans("closed"); ?></label>
<?php endif; ?>
</div>
<div class="col-12 col-md-2">
<strong><?= trans("date"); ?></strong>
<span><?= formatted_date($ticket->created_at); ?></span>
</div>
<div class="col-12 col-md-2">
<strong><?= trans("last_update"); ?></strong>
<span><?= time_ago($ticket->updated_at); ?></span>
</div>
</div>
</div>
<div class="row">
<div class="col-12">
<div class="ticket-buttons">
<button class="btn btn-info color-white float-left" type="button" data-toggle="collapse" data-target="#collapseTicketAnswer" aria-expanded="false" aria-controls="collapseTicketAnswer">
<i class="icon-reply"></i><?= trans("reply"); ?>
</button>
<?php if ($ticket->status != 3): ?>
<button class="btn btn-secondary color-white float-right" type="button" onclick="close_support_ticket(<?= $ticket->id; ?>);">
<i class="icon-times"></i><?= trans("close_ticket"); ?>
</button>
<?php endif; ?>
</div>
</div>
<div class="col-sm-12">
<div class="collapse " id="collapseTicketAnswer">
<div class="reply-editor">
<?php echo form_open('support_controller/send_message_post'); ?>
<input type="hidden" name="ticket_id" value="<?= $ticket->id; ?>">
<div class="form-group m-0">
<label class="control-label"><?= trans("message"); ?></label>
</div>
<div class="form-group" style="min-height: 400px">
<textarea name="message" class="tinyMCEticket" aria-hidden="true"><?= old('message'); ?></textarea>
</div>
<div class="form-group m-0">
<label class="control-label"><?= trans("attachments"); ?></label>
<div class="dm-uploader-container">
<div id="drag-and-drop-zone" class="dm-uploader text-center mb-2">
<p class="dm-upload-text">
<?= trans("drag_drop_file_here"); ?> <span style="text-decoration: underline; font-weight: 600;"><?= trans('browse_files'); ?>
</p>
<a class='btn btn-md dm-btn-select-files'>
<input type="file" name="file" size="40" multiple="multiple">
</a>
</div>
<ul class="dm-uploaded-files" id="files-file"></ul>
</div>
<script type="text/html" id="files-template-file">
<li class="media">
<div class="media-body">
<div class="progress">
<div class="dm-progress-waiting"></div>
<div class="progress-bar" role="progressbar" style="width: 0%" aria-valuenow="0" aria-valuemin="0" aria-valuemax="100"></div>
</div>
</div>
</li>
</script>
<div id="response_uploaded_files" class="uploaded-files">
<?php if (!empty($this->session->userdata('ticket_attachments'))):
$filesSession = $this->session->userdata('ticket_attachments');
foreach ($filesSession as $file):
if (!empty($file->uniqid) && !empty($file->name) && !empty($file->ticket_type) && $file->ticket_type == 'client'): ?>
<div class="item">
<div class="item-inner">
<?php echo html_escape($file->name); ?>
<a href="javascript:void(0)" onclick="delete_support_attachment('<?php echo html_escape($file->uniqid); ?>')">
<i class="icon-times"></i>
</a>
</div>
</div>
<?php endif;
endforeach;
endif; ?>
</div>
</div>
<div class="text-right m-t-20">
<button type="submit" class="btn btn-md btn-custom"><?= trans("send_message"); ?></button>
</div>
<?php echo form_close(); ?>
</div>
</div>
</div>
</div>
</div>
<div class="ticket-content ticket-content-reset">
<div class="row">
<div class="col-sm-12">
<ul class="list-unstyled">
<?php if (!empty($subtickets)):
foreach ($subtickets as $subticket):
$user = get_user($subticket->user_id); ?>
<li class="media<?= $subticket->is_support_reply != 1 ? ' media-client' : ''; ?>">
<img class="img-profile" src="<?= get_user_avatar($user) ?>" alt="">
<div class="media-body">
<h5 class="title mt-0 mb-3">
<a href="<?= generate_profile_url($user->slug) ?>" class="font-color" target="_blank"><?= get_shop_name($user); ?></a>
</h5>
<span class="date text-right"><?= time_ago($subticket->created_at); ?></span>
<div class="message">
<?= $subticket->message; ?>
</div>
<?php $files = unserialize_data($subticket->attachments);
if (!empty($files)):?>
<div class="row">
<div class="col-sm-12">
<div class="ticket-attachments">
<?php foreach ($files as $file):
echo form_open('support_controller/download_attachment'); ?>
<input type="hidden" name="name" value="<?= $file->orj_name; ?>">
<input type="hidden" name="path" value="<?= get_support_attachment_url($subticket, $file); ?>">
<p>
<button type="submit">
<svg width="18" height="18" viewBox="0 0 1792 1792" xmlns="http://www.w3.org/2000/svg" fill="#3f7cbd" class="mds-svg-icon" style="top: -1px;">
<path d="M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z"/>
</svg>
<span><?= html_escape($file->orj_name); ?></span>
</button>
</p>
<?php echo form_close();
endforeach; ?>
</div>
</div>
</div>
<?php endif; ?>
</div>
</li>
<?php endforeach;
endif; ?>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>