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Direktori : /home2/selectio/public_html/fms-worksuite/resources/views/tickets/ |
Current File : /home2/selectio/public_html/fms-worksuite/resources/views/tickets/index.blade.php |
@extends('layouts.app') @push('datatable-styles') @include('sections.datatable_css') @endpush @section('filter-section') <x-filters.filter-box> <!-- DATE START --> <div class="select-box d-flex pr-2 border-right-grey border-right-grey-sm-0"> <p class="mb-0 pr-2 f-14 text-dark-grey d-flex align-items-center">@lang('app.duration')</p> <div class="select-status d-flex"> <input type="text" class="position-relative text-dark form-control border-0 p-2 text-left f-14 f-w-500 border-additional-grey" id="datatableRange" placeholder="@lang('placeholders.dateRange')"> </div> </div> <!-- DATE END --> <!-- STATUS START --> <div class="select-box d-flex py-2 px-lg-2 px-md-2 px-0 border-right-grey border-right-grey-sm-0"> <p class="mb-0 pr-2 f-14 text-dark-grey d-flex align-items-center">@lang('app.status')</p> <div class="select-status"> <select class="form-control select-picker" name="status" id="ticket-status"> <option {{ request('status') == 'all' ? 'selected' : '' }} value="all">@lang('app.all')</option> <option {{ (request('status') == 'open' || request('status') == '' ) ? 'selected' : '' }} value="open"> @lang('modules.tickets.totalOpenTickets')</option> <option {{ request('status') == 'pending' ? 'selected' : '' }} value="pending"> @lang('modules.tickets.totalPendingTickets')</option> <option {{ request('status') == 'resolved' ? 'selected' : '' }} value="resolved"> @lang('modules.tickets.totalResolvedTickets')</option> <option {{ request('status') == 'closed' ? 'selected' : '' }} value="closed"> @lang('modules.tickets.totalClosedTickets')</option> </select> </div> </div> <!-- STATUS END --> <!-- SEARCH BY TASK START --> <div class="task-search d-flex py-1 px-lg-3 px-0 border-right-grey align-items-center"> <form class="w-100 mr-1 mr-lg-0 mr-md-1 ml-md-1 ml-0 ml-lg-0"> <div class="input-group bg-grey rounded"> <div class="input-group-prepend"> <span class="input-group-text border-0 bg-additional-grey"> <i class="fa fa-search f-13 text-dark-grey"></i> </span> </div> <input type="text" class="form-control f-14 p-1 border-additional-grey" id="search-text-field" placeholder="@lang('app.startTyping')"> </div> </form> </div> <!-- SEARCH BY TASK END --> <!-- RESET START --> <div class="select-box d-flex py-1 px-lg-2 px-md-2 px-0"> <x-forms.button-secondary class="btn-xs d-none" id="reset-filters" icon="times-circle"> @lang('app.clearFilters') </x-forms.button-secondary> </div> <!-- RESET END --> <!-- MORE FILTERS START --> <x-filters.more-filter-box> <!--GROUP START --> @if (!in_array('client', user_roles())) <div class="more-filter-items"> <label class="f-14 text-dark-grey mb-12 text-capitalize" for="usr">@lang('modules.tickets.group')</label> <div class="select-filter mb-4"> <div class="select-others"> <select class="form-control select-picker" name="group_id" id="group_id" data-live-search="true" data-container="body" data-size="8"> @if ($groups) @if ($viewPermission == 'all') <option value="all">@lang('app.all')</option> @endif @foreach ($groups as $group) <option value = "{{$group->id}}">{{$group->group_name}}</option> @endforeach @endif </select> </div> </div> </div> @endif <!--GROUP END --> <!-- AGENT START --> @if (!in_array('client', user_roles())) <div class="more-filter-items"> <label class="f-14 text-dark-grey mb-12 text-capitalize" for="usr">@lang('modules.tickets.agent')</label> <div class="select-filter mb-4"> <div class="select-others"> <select class="form-control select-picker" name="agent_id" id="agent_id" data-live-search="true" data-container="body" data-size="8"> @if ($groups) @if ($viewPermission == 'all') <option value="all">@lang('app.all')</option> @endif @foreach ($groups as $group) <optgroup label="{{ mb_ucwords($group->group_name) }}"> @foreach ($group->enabledAgents as $agent) @if($agent->user) <x-user-option :user="$agent->user" :selected="(request('agent') == $agent->user->id) || (request('agent') == 'me' && $agent->user->id == user()->id)" /> @endif @endforeach </optgroup> @endforeach @endif </select> </div> </div> </div> @endif <!-- AGENT END --> <div class="more-filter-items"> <label class="f-14 text-dark-grey mb-12 text-capitalize" for="usr">@lang('modules.tasks.priority')</label> <div class="select-filter mb-4"> <div class="select-others"> <select class="form-control select-picker" name="priority" id="priority" data-live-search="true" data-container="body" data-size="8"> <option value="all">@lang('app.all')</option> <option value="low">@lang('modules.tasks.low')</option> <option value="medium">@lang('modules.tasks.medium')</option> <option value="high">@lang('modules.tasks.high')</option> <option value="urgent">@lang('modules.tickets.urgent')</option> </select> </div> </div> </div> <div class="more-filter-items"> <label class="f-14 text-dark-grey mb-12 text-capitalize" for="usr">@lang('modules.tickets.channelName')</label> <div class="select-filter mb-4"> <div class="select-others"> <select class="form-control select-picker" id="channel_id" data-container="body"> <option value="all">@lang('app.all')</option> @foreach ($channels as $channel) <option value="{{ $channel->id }}">{{ mb_ucwords($channel->channel_name) }}</option> @endforeach </select> </div> </div> </div> <div class="more-filter-items"> <label class="f-14 text-dark-grey mb-12 text-capitalize" for="usr">@lang('modules.invoices.type')</label> <div class="select-filter mb-4"> <div class="select-others"> <select class="form-control select-picker" id="type_id" data-live-search="true" data-size="8" data-container="body"> <option value="all">@lang('app.all')</option> @foreach ($types as $type) <option value="{{ $type->id }}">{{ mb_ucwords($type->type) }}</option> @endforeach </select> </div> </div> </div> <div class="more-filter-items"> <label class="f-14 text-dark-grey mb-12 text-capitalize" for="usr">@lang('modules.tickets.tags')</label> <div class="select-filter mb-4"> <div class="select-others"> <select class="form-control select-picker" id="tag_id" data-live-search="true" data-size="8" data-container="body"> <option value="all">@lang('app.all')</option> @foreach ($tags as $tag) <option value="{{ $tag->id }}">{{ mb_ucwords($tag->tag_name) }}</option> @endforeach </select> </div> </div> </div> </x-filters.more-filter-box> <!-- MORE FILTERS END --> </x-filters.filter-box> @endsection @php $addTicketPermission = user()->permission('add_tickets'); @endphp @section('content') <!-- CONTENT WRAPPER START --> <div class="content-wrapper"> <div class="row row-cols-lg-5 my-3"> <div class="col mb-4"> <a href="javascript:;" data-status="all" class="widget-filter-status"> <x-cards.widget :title="__('modules.tickets.totalTickets')" value="0" icon="ticket-alt" widgetId="totalTickets" /> </a> </div> <div class="col mb-4"> <a href="javascript:;" data-status="closed" class="widget-filter-status"> <x-cards.widget :title="__('modules.tickets.totalClosedTickets')" value="0" icon="ticket-alt" widgetId="closedTickets" /> </a> </div> <div class="col mb-4"> <a href="javascript:;" data-status="open" class="widget-filter-status"> <x-cards.widget :title="__('modules.tickets.totalOpenTickets')" value="0" icon="ticket-alt" widgetId="openTickets" /> </a> </div> <div class="col mb-4"> <a href="javascript:;" data-status="pending" class="widget-filter-status"> <x-cards.widget :title="__('modules.tickets.totalPendingTickets')" value="0" icon="ticket-alt" widgetId="pendingTickets" /> </a> </div> <div class="col"> <a href="javascript:;" data-status="resolved" class="widget-filter-status"> <x-cards.widget :title="__('modules.tickets.totalResolvedTickets')" value="0" icon="ticket-alt" widgetId="resolvedTickets" /> </a> </div> </div> <!-- Add Task Export Buttons Start --> <div class="d-flex justify-content-between action-bar"> <div id="table-actions" class="flex-grow-1 align-items-center mt-3"> @if ($addTicketPermission == 'all' || $addTicketPermission == 'added') <x-forms.link-primary :link="route('tickets.create')" class="mr-3 openRightModal float-left" icon="plus"> @lang('modules.tickets.addTicket') </x-forms.link-primary> @endif @if (in_array('admin', user_roles())) <x-forms.button-secondary icon="pencil-alt" class="mr-3 float-left" id="add-ticket"> @lang('modules.ticketForm') </x-forms.button-secondary> @endif </div> @if (!in_array('client', user_roles())) <x-datatable.actions> <div class="select-status mr-3 pl-3"> <select name="action_type" class="form-control select-picker" id="quick-action-type" disabled> <option value="">@lang('app.selectAction')</option> <option value="change-status">@lang('modules.tasks.changeStatus')</option> <option value="delete">@lang('app.delete')</option> </select> </div> <div class="select-status mr-3 d-none quick-action-field" id="change-status-action"> <select name="status" class="form-control select-picker"> <option value="open">@lang('app.open')</option> <option value="pending">@lang('app.pending')</option> <option value="resolved">@lang('app.resolved')</option> <option value="closed">@lang('app.closed')</option> </select> </div> </x-datatable.actions> @endif </div> <!-- Add Task Export Buttons End --> <!-- Task Box Start --> <div class="d-flex flex-column w-tables rounded mt-3 bg-white table-responsive"> {!! $dataTable->table(['class' => 'table table-hover border-0 w-100']) !!} </div> <!-- Task Box End --> </div> <!-- CONTENT WRAPPER END --> @endsection @push('scripts') @include('sections.datatable_js') <script> var ticketFilterStatus = "{{ request('dashboard-ticket-status') }}"; $('#ticket-table').on('preXhr.dt', function(e, settings, data) { var dateRangePicker = $('#datatableRange').data('daterangepicker'); var startDate = $('#datatableRange').val(); if (startDate == '') { startDate = null; endDate = null; } else { startDate = dateRangePicker.startDate.format('{{ company()->moment_date_format }}'); endDate = dateRangePicker.endDate.format('{{ company()->moment_date_format }}'); } @if (request('startDate') != '' && request('endDate') != '') startDate = '{{ request('startDate') }}'; endDate = '{{ request('endDate') }}'; @endif var agentId = $('#agent_id').val(); if (agentId == "") { agentId = 0; } var groupId = $('#group_id').val(); if (groupId == "") { groupId = 0; } var status = $('#ticket-status').val(); if (status == "") { status = 0; } var priority = $('#priority').val(); if (priority == "") { priority = 0; } var channelId = $('#channel_id').val(); if (channelId == "") { channelId = 0; } var typeId = $('#type_id').val(); if (typeId == "") { typeId = 0; } var tagId = $('#tag_id').val(); if (tagId == "") { tagId = 0; } var searchText = $('#search-text-field').val(); data['startDate'] = startDate; data['endDate'] = endDate; data['groupId'] = groupId; data['agentId'] = agentId; data['priority'] = priority; data['channelId'] = channelId; data['typeId'] = typeId; data['tagId'] = tagId; data['ticketStatus'] = status; data['searchText'] = searchText; if (ticketFilterStatus != '') { data['ticketFilterStatus'] = ticketFilterStatus; } }); const showTable = () => { window.LaravelDataTables["ticket-table"].draw(false); refreshCount(); } $('#agent_id, #ticket-status, #priority, #channel_id, #type_id, #tag_id, #group_id') .on('change keyup', function() { if ($('#ticket-status').val() != "not finished") { $('#reset-filters').removeClass('d-none'); showTable(); } else if ($('#agent_id').val() != "all") { $('#reset-filters').removeClass('d-none'); showTable(); } else if ($('#priority').val() != "all") { $('#reset-filters').removeClass('d-none'); showTable(); } else if ($('#channel_id').val() != "all") { $('#reset-filters').removeClass('d-none'); showTable(); } else if ($('#type_id').val() != "all") { $('#reset-filters').removeClass('d-none'); showTable(); } else if ($('#tag_id').val() != "all") { $('#reset-filters').removeClass('d-none'); showTable(); } else if ($('#group_id').val() != "all") { $('#reset-filters').removeClass('d-none'); showTable(); } else { $('#reset-filters').addClass('d-none'); showTable(); } }); $('#search-text-field').on('keyup', function() { if ($('#search-text-field').val() != "") { $('#reset-filters').removeClass('d-none'); showTable(); } }); $('.widget-filter-status').click(function() { var status = $(this).data('status'); $('#ticket-status').val(status); $('#ticket-status').selectpicker('refresh'); ticketFilterStatus = ''; showTable(); }); $('#reset-filters,#reset-filters-2').click(function() { $('#filter-form')[0].reset(); $('.filter-box .select-picker').selectpicker("refresh"); $('#reset-filters').addClass('d-none'); showTable(); }); $('#quick-action-type').change(function() { const actionValue = $(this).val(); if (actionValue != '') { $('#quick-action-apply').removeAttr('disabled'); if (actionValue == 'change-status') { $('.quick-action-field').addClass('d-none'); $('#change-status-action').removeClass('d-none'); } else { $('.quick-action-field').addClass('d-none'); } } else { $('#quick-action-apply').attr('disabled', true); $('.quick-action-field').addClass('d-none'); } }); $('#quick-action-apply').click(function() { const actionValue = $('#quick-action-type').val(); if (actionValue == 'delete') { Swal.fire({ title: "@lang('messages.sweetAlertTitle')", text: "@lang('messages.recoverRecord')", icon: 'warning', showCancelButton: true, focusConfirm: false, confirmButtonText: "@lang('messages.confirmDelete')", cancelButtonText: "@lang('app.cancel')", customClass: { confirmButton: 'btn btn-primary mr-3', cancelButton: 'btn btn-secondary' }, showClass: { popup: 'swal2-noanimation', backdrop: 'swal2-noanimation' }, buttonsStyling: false }).then((result) => { if (result.isConfirmed) { applyQuickAction(); } }); } else { applyQuickAction(); } }); $('body').on('click', '.delete-table-row', function() { var id = $(this).data('ticket-id'); Swal.fire({ title: "@lang('messages.sweetAlertTitle')", text: "@lang('messages.recoverRecord')", icon: 'warning', showCancelButton: true, focusConfirm: false, confirmButtonText: "@lang('messages.confirmDelete')", cancelButtonText: "@lang('app.cancel')", customClass: { confirmButton: 'btn btn-primary mr-3', cancelButton: 'btn btn-secondary' }, showClass: { popup: 'swal2-noanimation', backdrop: 'swal2-noanimation' }, buttonsStyling: false }).then((result) => { if (result.isConfirmed) { var url = "{{ route('tickets.destroy', ':id') }}"; url = url.replace(':id', id); var token = "{{ csrf_token() }}"; $.easyAjax({ type: 'POST', url: url, data: { '_token': token, '_method': 'DELETE' }, success: function(response) { if (response.status == "success") { showTable(); } } }); } }); }); $('#ticket-table').on('change', '.change-status', function() { var url = "{{ route('tickets.change-status') }}"; var token = "{{ csrf_token() }}"; var id = $(this).data('ticket-id'); var status = $(this).val(); if (id != "" && status != "") { $.easyAjax({ url: url, type: "POST", container: '.content-wrapper', blockUI: true, data: { '_token': token, ticketId: id, status: status, }, success: function(data) { if(data.status == 'success') { refreshCount(); } window.LaravelDataTables["ticket-table"].draw(false); } }); } }); const applyQuickAction = () => { var rowdIds = $("#ticket-table input:checkbox:checked").map(function() { return $(this).val(); }).get(); var url = "{{ route('tickets.apply_quick_action') }}?row_ids=" + rowdIds; $.easyAjax({ url: url, container: '#quick-action-form', type: "POST", disableButton: true, buttonSelector: "#quick-action-apply", data: $('#quick-action-form').serialize(), success: function(response) { if (response.status == 'success') { showTable(); resetActionButtons(); deSelectAll(); $('#quick-action-form').hide(); } } }) }; function refreshCount() { var dateRangePicker = $('#datatableRange').data('daterangepicker'); var startDate = $('#datatableRange').val(); if (startDate == '') { startDate = null; endDate = null; } else { startDate = dateRangePicker.startDate.format('{{ company()->moment_date_format }}'); endDate = dateRangePicker.endDate.format('{{ company()->moment_date_format }}'); } // @if (!is_null(request('status')) && !is_null(request('startDate')) && !is_null(request('endDate'))) // startDate = '{{ request('startDate') }}'; // endDate = '{{ request('endDate') }}'; // @endif if (endDate == '') { endDate = null; } var groupId = $('#group_id').val(); if (groupId == "") { groupId = 0; } var agentId = $('#agent_id').val(); if (agentId == "") { agentId = 0; } var status = $('#ticket-status').val(); if (status == "") { status = 0; } var priority = $('#priority').val(); if (priority == "") { priority = 0; } var channelId = $('#channel_id').val(); if (channelId == "") { channelId = 0; } var typeId = $('#type_id').val(); if (typeId == "") { typeId = 0; } var url = "{{ route('tickets.refresh_count') }}"; $.easyAjax({ type: 'POST', url: url, data: { 'startDate': startDate, 'endDate': endDate, 'agentId': agentId, 'ticketStatus': status, 'priority': priority, 'channelId': channelId, 'typeId': typeId, 'groupId': groupId, '_token': '{{ csrf_token() }}' }, success: function(response) { $('#totalTickets').html(response.totalTickets); $('#closedTickets').html(response.closedTickets); $('#openTickets').html(response.openTickets); $('#pendingTickets').html(response.pendingTickets); $('#resolvedTickets').html(response.resolvedTickets); } }); } $('body').on('click', '#add-ticket', function() { window.location.href = "{{ route('ticket-form.index') }}"; }); $( document ).ready(function() { @if (!is_null(request('startDate')) && !is_null(request('endDate'))) $('#datatableRange').val('{{ request('startDate') }}' + ' @lang("app.to") ' + '{{ request('endDate') }}'); $('#datatableRange').data('daterangepicker').setStartDate("{{ request('startDate') }}"); $('#datatableRange').data('daterangepicker').setEndDate("{{ request('endDate') }}"); refreshCount(); @else refreshCount(); @endif }); </script> @endpush