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<img src="images/icon/abstract1.png" alt="petal img 8" style="width: 5%;">
TERMS & CONDITION
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<h4 class="couple-title" style="margin-left: -75%;color: #f7c900;">Definitions In these Terms of Trade:</h4>
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“Account” means the Customer’s account with the Vendor.
“Customer” means the person or entity making the application or any person acting with ostensible authority on behalf of the customer.
“Flyerlink Non-Production Days” are days in which the production hub is non-operational. (i.e. these days may have an impact on delivery turnarounds at times like Christmas and public holidays).
“Goods” means goods supplied by the Vendor to the Customer at any time.
“Guarantor” means any party executing a Guarantee of the Customer's Account with the Vendor.
“Order” or “Orders” means the order or orders of the Customer to the Vendor to supply Goods and Services.
"PPSA" means the Personal Property Securities Act 1999.
“printing.com resellers” - each printing.com outlet is operated under licence from Red Shift Limited, a company registered in New Zealand.
“Services” means services supplied by the Vendor to the Customer at any time.
“Vendor” means the printing.com reseller.
“Working Days” means Mondays to Fridays, with the exception of statutory public holidays and including provincial anniversary holidays pertaining to the region in which the printing.com reseller operates and including Wellington Anniversary being the domicile region of the PrintStop Limited production hub and stated Flyerlink Non Production Days.
</p>
<h4 class="couple-title" style="margin-left: -129%;color: #f7c900;">Orders</h4>
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Orders will be on such forms as the Vendor may require from time to time.
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<h4 class="couple-title" style="margin-left: -119%;color: #f7c900;">Acceptance</h4>
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Each Order shall constitute acceptance by the Customer of these Terms and Conditions of Trade.
</p>
<h4 class="couple-title" style="margin-left: -114%;color: #f7c900;">Price variation</h4>
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Price estimates are based on the Vendor’s current costs of production and, unless otherwise agreed, are subject to
amendment on or at any time after acceptance, where such amendment is required in order to meet any rise or fall in
such costs.
</p>
<h4 class="couple-title" style="margin-left: -109%;color: #f7c900;">Preliminary work</h4>
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All work carried out, whether experimentally or otherwise, at customer’s request shall be chargeable.
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<h4 class="couple-title" style="margin-left: -131%;color: #f7c900;">Copy</h4>
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Where any additional work of whatever nature is necessary as a result of copy supplied by a customer not being clear
and/or legible, the Vendor shall be entitled to make additional charges on a time and materials basis to cover such
additional work.
</p>
<h4 class="couple-title" style="margin-left: -128%;color: #f7c900;">Proofs</h4>
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Proofs of all work may be submitted for customer’s approval and the Vendor shall incur no liability for any errors not
corrected by the customer in proofs so submitted. Additional charges shall be made for any additional proofs that are
required as a result of alterations required by the customer. When style, type or layout is left to the Vendor’s
discretion, any subsequent changes to such style, type or layout required by the customer shall be subject to
additional charges on a time and materials basis.
</p>
<h4 class="couple-title" style="margin-left: -123%;color: #f7c900;">Copyright</h4>
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a. Unless negotiated and agreed in writing, the copyright of general artwork, commissioned artwork and illustrations and
anything else whatsoever prepared, developed or created by the Vendor shall vest in and belong to the Vendor. The Vendor
may use any artwork or printing produced by itself for the purposes of promoting itself and/or printing.com. The customer
shall be responsible for obtaining all necessary authorities and consents to reproduce pictures, artwork, photographs,
copyright text and/or any other reproducible materials (”Materials”) prior to instructing the Vendor to reproduce the
same. The customer shall indemnify and hold the Vendor and its agents and representatives harmless against all claims,
demands, actions, costs, expenses (including but not limited to legal costs and disbursements), losses and damages
arising from or suffered or incurred by reason of any claim (including but not limited to the defence of such claim)
that the reproduction of the Materials by the Vendor infringes the intellectual property or other rights of any third
party or misuses the confidential information of a third party.
<br>
b. All design, text, illustrations, graphics, photographs, diagrams, drawings, logos and the selection and arrangement
thereof, and all source code and all other material content of any Website owned, controlled or operated by printing.com
and printing.com Buying Guide and printing.com Marketing Collateral are the intellectual property of printing.com or its
content providers and as between printing.com and the customer all intellectual property rights (including all copyright)
arising out of or connected with such content shall belong to printing.com. No reproduction of any part is allowed
without written permission.
</p>
<h4 class="couple-title" style="margin-left: -110%;color: #f7c900;">Company imprint</h4>
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Unless otherwise specifically requested in writing any work may carry the printing.com imprint which will be positioned
at the Vendor’s discretion.
</p>
<h4 class="couple-title" style="margin-left: -63%;color: #f7c900;">Health and Safety in Employment Act 1992</h4>
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The Vendor shall be responsible for the actions of its employees in terms of section 15 of the Health and Safety in
Employment Act 1992 ("HSEA"). The Customer shall be responsible for compliance with the HSEA in respect of the
Customer's site and shall advise the Vendor prior to commencement of any work of any hazards on the Customer's site.
</p>
<h4 class="couple-title" style="margin-left: -101%;color: #f7c900;">Delivery and payment</h4>
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Turnaround is measured in Working Days. For orders made on a Guaranteed Turnaround service (being orders guaranteed to
be ready within a certain period (the “Guaranteed Period”)), delivery (as more particularly described in paragraph 9(b)
below) will be made no later than 5pm on the last Working Day of the Guaranteed Period. Should the Vendor fail to
deliver within the Guaranteed Period (see also paragraph 10 Variations in quantity), a service ‘credit’ will be awarded
up to the value of the order in question (redeemable against future orders within 6 months of issue of the Credit in
question) (the “Credit”). The customer will still be obliged to pay in full for the order in respect of which delivery
was late, including any of the sums charged specifically for the provision of the Guaranteed Turnaround Service
(”the Premium Charges”). Where the late delivery is as the result of the action or inaction of a third party, such as a
carrier, the Vendor, at their absolute discretion, may elect to extend the Turnaround by one Working Day and the
customer shall not be awarded a Credit during this time. Rural Deliveries are excluded from our Guaranteed Turnaround.
In addition:
<br>
a. These services rely on the customer not delaying the progress of the order in any way (which delays include but are not
limited to the customer not returning proofs by the time specified by the Vendor or failing to make payment by the time
such payment is due) (a “Customer Delay”). In the event of a Customer Delay the customer shall not be awarded a Credit
and the customer shall still be obliged to pay the Premium Charges but the Vendor shall not be bound to deliver within
the Guaranteed Period.
<br>
b. Delivery of work by the Vendor shall be deemed to take place upon collection of the work by the customer
(where the customer is obliged to collect the work) or (where the Vendor is obliged to deliver the work)
actual delivery of the work to the customer by the Vendor. Where the customer is obliged to collect the work, customer’s
failure to collect the work on the day on which the Vendor is contractually obliged to have it ready for collection
shall be classed as a Customer Delay. Where the Vendor is obliged to deliver the work to the customer but the customer
provides the Vendor with incomplete or incorrect delivery information or is not available to accept delivery, then
provided that the Vendor has used reasonable endeavours to deliver the work to the customer, a failed delivery shall
be classed as a Customer Delay.
</p>
<h4 class="couple-title" style="margin-left: -103%;color: #f7c900;">Variations in quantity</h4>
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Every endeavour will be made to deliver the correct quantity ordered. However some variation is inherent in the print
process and it is understood and accepted as reasonable that minor variations are immaterial and that the Vendor shall
have no liability in respect of such variations. For other variations the Vendor’s entire liability will be to award a
Credit. The table below sets out the circumstances under which a Credit will be awarded: Quantities No Credit awarded Pro
Rata Credit awarded 1.5x Pro Rata Credit awarded up to 1,000 Shortage up to 10% 11% to 20% 21% to 25%* up to 5,000
Shortage up to 7% 8% to 15% 16% to 23%* up to 20,000 Shortage up to 5% 6% to 12% 13% to 21%* above 20,000 Shortage up to
4% 5% to 10% 11% to 20%*
<br>
* The Customer’s sole remedy in respect of shortages above these quantities (”Additional Shortages”) will be a re-print
of the entire shortage quantity of the relevant work, to be undertaken by the Vendor within a reasonable period of time.
The Customer shall not be entitled to a Credit in respect of an Additional Shortage.
</p>
<h4 class="couple-title" style="margin-left: -130%;color: #f7c900;">Claims</h4>
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Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to the Vendor
and the carrier within three clear days of delivery (or, in the case of non-delivery within 28 days of despatch of the
goods) and any claim in respect thereof must be made in writing to the Vendor and the carrier within seven clear days
of delivery (or, in the case of non-delivery, within 42 days of despatch). All other claims must be made in writing to
the Vendor within 28 days of delivery. The Vendor shall not be liable in respect of any claim unless the aforementioned
requirements have been complied with except in any particular case where the customer proves that (i) it was not possible
to comply with the requirements and (ii) advice (where required) was given and the claim made as soon as reasonably
possible.
</p>
<h4 class="couple-title" style="margin-left: -110%;color: #f7c900;">Standing material</h4>
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Metal and other materials owned by and used by it in the production of plates, film-setting, negatives, positives and
the like shall remain the exclusive property of PrintStop Limited. Such items when supplied by the customer shall remain
the customer’s property. Lithographic, together with work or other materials supplied by the customer may be effaced or
destroyed immediately after the order is executed unless written arrangements are made to the contrary. In the latter
event, the Vendor shall be entitled to make additional charges.
</p>
<h4 class="couple-title" style="margin-left: -105%;color: #f7c900;"> Customer’s property</h4>
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The customer’s property and all property supplied to the Vendor by or on behalf of the customer shall while it is in the
possession of the Vendor or in transit to or from the customer be deemed to be at the customer’s risk unless otherwise
agreed and the customer should insure such property accordingly. Where a customer fails to collect work within 20
working days from notification to the customer of completion of the work, the Vendor shall be entitled, at its
discretion, to either store the work until actual delivery or collection is made and charge the customer for the
costs (including insurance) of storage or to destroy such work (provided that the customer shall nevertheless remain
liable for payment in respect of the relevant order).
</p>
<h4 class="couple-title" style="margin-left: -116%;color: #f7c900;"> Illegal matter</h4>
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The Vendor shall not be required to print any matter which in its opinion is or may be of an illegal or libellous nature
or an infringement of the proprietary or other rights or any third party. Without prejudice to paragraph 7 above, the
customer shall indemnify and hold the Vendor harmless against all claims, demands, costs, expenses (including but not
limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of the work
it is required to produce pursuant to a customer order being or alleged to be defamatory.
</p>
<h4 class="couple-title" style="margin-left: -100%;color: #f7c900;">Periodical publications</h4>
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Save in respect of a material breach and/or in the event that a claim arises under any indemnity set out above a
contract for the printing of a periodical publication may not be terminated by either party unless 13 weeks notice
in writing is given in the case of periodicals produced monthly or more frequently or 26 weeks notice in writing is
given in the case of other periodicals. Notice may be given at any time but wherever possible should be given after
completion of work on any one issue. Without prejudice to the foregoing, the Vendor may terminate any such contract
forthwith should any sum due there-under remain unpaid for a period of 7 or more days from its due date.
</p>
<h4 class="couple-title" style="margin-left: -105%;color: #f7c900;">Full colour printing</h4>
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All reasonable efforts shall be made to obtain the best possible colour reproduction on customer’s work but variation is
inherent in the print process and it is understood and accepted as reasonable that, the Vendor shall not be required to
guarantee an exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic
file, previously printed matter (whether printed by Vendor or other party) or any other materials supplied by the
customer and the printed article the subject of the customer’s order.
</p>
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