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Direktori : /home2/selectio/www/thecomponents.in/admin/api-firebase/ |
Current File : /home2/selectio/www/thecomponents.in/admin/api-firebase/support-ticket.php |
<?php session_start(); include '../includes/crud.php'; include_once('../includes/variables.php'); include_once('../includes/custom-functions.php'); header("Content-Type: application/json"); header("Expires: 0"); header("Last-Modified: " . gmdate("D, d M Y H:i:s") . " GMT"); header("Cache-Control: no-store, no-cache, must-revalidate"); header("Cache-Control: post-check=0, pre-check=0", false); header("Pragma: no-cache"); header('Access-Control-Allow-Origin: *'); $fn = new custom_functions; include_once('verify-token.php'); $db = new Database(); $db->connect(); $response = array(); $config = $fn->get_configurations(); $time_slot_config = $fn->time_slot_config(); $time_zone = $fn->set_timezone($config); if (!$time_zone) { $response['error'] = true; $response['message'] = "Time Zone is not set."; print_r(json_encode($response)); return false; } /* ------------------------------------------- APIs for eCart ------------------------------------------- 1. get_ticket_type 2. add_ticket 3. edit_ticket 4. get_tickets 5. send_message 6. get_messages ------------------------------------------- ------------------------------------------- */ if (!isset($_POST['accesskey'])) { $response['error'] = true; $response['message'] = "Access key is invalid or not passed!"; print_r(json_encode($response)); return false; } $accesskey = $db->escapeString($fn->xss_clean_array($_POST['accesskey'])); if ($access_key != $accesskey) { $response['error'] = true; $response['message'] = "invalid accesskey!"; print_r(json_encode($response)); return false; } if (!verify_token()) { return false; } if ((isset($_POST['get_ticket_type'])) && ($_POST['get_ticket_type'] == 1)) { /* 1.get_ticket_type accesskey:90336 get_ticket_type:1 id:2 // {optional} type:damaged product // {optional} sort:id // {optioanl} order:ASC/DESC // {optional} limit:10 // {optional} offset:0 // {optional} search:search_value // {optional} */ $where = ""; $type = (isset($_POST['type']) && !empty($_POST['type'])) ? $db->escapeString($fn->xss_clean_array($_POST['type'])) : ""; $id = (isset($_POST['id']) && !empty($_POST['id'])) ? $db->escapeString($fn->xss_clean_array($_POST['id'])) : ""; $sort = (isset($_POST['sort']) && !empty($_POST['sort'])) ? $db->escapeString($fn->xss_clean_array($_POST['sort'])) : "id"; $order = (isset($_POST['order']) && !empty($_POST['order'])) ? $db->escapeString($fn->xss_clean_array($_POST['order'])) : "DESC"; $limit = (isset($_POST['limit']) && !empty($_POST['limit'])) ? $db->escapeString($fn->xss_clean_array($_POST['limit'])) : 10; $offset = (isset($_POST['offset']) && !empty($_POST['offset'])) ? $db->escapeString($fn->xss_clean_array($_POST['offset'])) : 0; if (isset($_POST['search']) && !empty($_POST['search'])) { $search = $db->escapeString($_POST['search']); if ((empty($where))) { $where .= " WHERE (`id` like '%" . $search . "%' OR `type` like '%" . $search . "%' )"; } else { $where .= " AND (`id` like '%" . $search . "%' OR `type` like '%" . $search . "%' )"; } } if (isset($_POST['type']) && !empty($_POST['type'])) { $where .= (empty($where)) ? " WHERE type LIKE '%" . $type . "%' " : " AND type LIKE '%" . $type . "%'"; } if (isset($_POST['id']) && !empty($_POST['id'])) { $where .= (empty($where)) ? " WHERE id= " . $id : " AND id= " . $id; } $sql = "SELECT count(id) as total FROM ticket_type $where"; $db->sql($sql); $total = $db->getResult(); $sql = "select * from ticket_type" . $where . " ORDER BY $sort $order LIMIT $offset,$limit "; $db->sql($sql); $res = $db->getResult(); if (!empty($res)) { $response['error'] = false; $response['message'] = "Tickets Retrived successfully"; $response['total'] = $total[0]['total']; $response['data'] = $res; } else { $response['error'] = true; $response['message'] = "Data not found"; } print_r(json_encode($response)); return false; } if ((isset($_POST['add_ticket'])) && ($_POST['add_ticket'] == 1)) { /* 2.add_ticket accesskey:90336 add_ticket:1 ticket_type_id:2 user_id:1 email:admin@gmail.com title:product image not displying message:its not showing images of products in App image[]:FILE // {optional} */ if (empty($_POST['ticket_type_id']) || empty($_POST['title']) || empty($_POST['email']) || empty($_POST['message']) || empty($_POST['user_id'])) { $response['error'] = true; $response['message'] = "Please pass all fields!"; print_r(json_encode($response)); return false; } $ticket_type_id = $db->escapeString($fn->xss_clean($_POST['ticket_type_id'])); $user_id = $db->escapeString($fn->xss_clean($_POST['user_id'])); $email = $db->escapeString($fn->xss_clean($_POST['email'])); $title = $db->escapeString($fn->xss_clean($_POST['title'])); $message = $db->escapeString($fn->xss_clean($_POST['message'])); $error['image'] = ''; $image = ''; if (isset($_FILES["image"]) && !empty($_FILES["image"]["name"][0])) { if ($_FILES["image"]["error"] == 0) { for ($i = 0; $i < count($_FILES["image"]["name"]); $i++) { if ($_FILES["image"]["error"][$i] > 0) { $response['error'] = true; $response['message'] = "Images not uploaded!"; print_r(json_encode($response)); return false; } else { $result = $fn->validate_other_images($_FILES["image"]["tmp_name"][$i], $_FILES["image"]["type"][$i]); if ($result) { $response['error'] = true; $response['message'] = "image type must jpg, jpeg, gif, or png!"; print_r(json_encode($response)); return false; } } } } if (($_FILES['image']['size'][0] > 0)) { $file_data = array(); $target_path = '../upload/ticket_attachments/'; if (!is_dir($target_path)) { mkdir($target_path, 0777, true); } $target_path1 = 'upload/ticket_attachments/'; for ($i = 0; $i < count($_FILES["image"]["name"]); $i++) { $filename = $_FILES["image"]["name"][$i]; $temp = explode('.', $filename); $filename = microtime(true) . '-' . rand(100, 999) . '.' . end($temp); $file_data[] = $target_path1 . '' . $filename; if (!move_uploaded_file($_FILES["image"]["tmp_name"][$i], $target_path . '' . $filename)) { $response['error'] = true; $response['message'] = "Images Images not uploaded!"; print_r(json_encode($response)); return false; } } $image = !empty($file_data) ? json_encode($file_data) : ""; } } $sql = "INSERT INTO tickets (type_id,user_id,title, message,email,image) VALUES ('$ticket_type_id','$user_id', '$title', '$message', '$email','$image')"; if ($db->sql($sql)) { $res = $fn->get_data('', '', 'tickets', '', '', 'ORDER BY id DESC', 'LIMIT 0,1'); $ticket_id = $res[0]['id']; $sql_query = "INSERT INTO ticket_messages (ticket_id,type,user_id, message,attachments) VALUES ('$ticket_id','user', '$user_id', '$message','$image')"; $db->sql(($sql_query)); $res[0]['image'] = json_decode($res[0]['image'], 1); $res[0]['image'] = (empty($res[0]['image'])) ? array() : $res[0]['image']; for ($j = 0; $j < count($res[0]['image']); $j++) { $res[0]['image'][$j] = !empty(DOMAIN_URL . $res[0]['image'][$j]) ? DOMAIN_URL . $res[0]['image'][$j] : ""; } $response['error'] = false; $response['message'] = "Tickets Added successfully"; $response['data'] = $res; } else { $response['error'] = true; $response['message'] = "Some Error Occrred! please try again."; } print_r(json_encode($response)); return false; } if ((isset($_POST['edit_ticket'])) && ($_POST['edit_ticket'] == 1)) { /* 3.edit_ticket accesskey:90336 edit_ticket:1 ticket_id:2 ticket_type_id:2 user_id:1 title:product image not displying email:test@gmail.com message:its not showing images of products in App status:3 or 5 [3 -> resolved, 5 -> reopened] [1 -> pending, 2 -> opened, 3 -> resolved, 4 -> closed, 5 -> reopened] */ if (empty($_POST['ticket_id']) || empty($_POST['ticket_type_id']) || empty($_POST['user_id']) || empty($_POST['title']) || empty($_POST['email']) || empty($_POST['message']) || empty($_POST['status'])) { $response['error'] = true; $response['message'] = "Please pass all fields!"; print_r(json_encode($response)); return false; } $ticket_id = $db->escapeString($fn->xss_clean($_POST['ticket_id'])); $ticket_type_id = $db->escapeString($fn->xss_clean($_POST['ticket_type_id'])); $user_id = $db->escapeString($fn->xss_clean($_POST['user_id'])); $title = $db->escapeString($fn->xss_clean($_POST['title'])); $email = $db->escapeString($fn->xss_clean($_POST['email'])); $message = $db->escapeString($fn->xss_clean($_POST['message'])); $status = $db->escapeString($fn->xss_clean($_POST['status'])); $sql = "UPDATE tickets SET `type_id` = '" . $ticket_type_id . "',`user_id` = '" . $user_id . "',`title` = '" . $title . "',`message` = '" . $message . "',`email` = '" . $email . "', `status` = '" . $status . "' where `id`=" . $ticket_id; if ($db->sql($sql)) { $res = $fn->get_data($columns = ['tickets.*', 'ti_t.type'], '', 'tickets', 'LEFT JOIN ticket_type ti_t ON ti_t.id = tickets.type_id', '', 'ORDER BY tickets.id DESC', 'LIMIT 0,1'); $ticket_id = $res[0]['id']; $res[0]['image'] = json_decode($res[0]['image'], 1); $res[0]['image'] = (empty($res[0]['image'])) ? array() : $res[0]['image']; for ($j = 0; $j < count($res[0]['image']); $j++) { $res[0]['image'][$j] = !empty(DOMAIN_URL . $res[0]['image'][$j]) ? DOMAIN_URL . $res[0]['image'][$j] : ""; } $response['error'] = false; $response['message'] = "Tickets Updated successfully"; $response['data'] = $res; } else { $response['error'] = true; $response['message'] = "Some Error Occrred! please try again."; } print_r(json_encode($response)); return false; } if ((isset($_POST['get_tickets'])) && ($_POST['get_tickets'] == 1)) { /* 4.get_tickets accesskey:90336 get_tickets:1 ticket_id:2 // {optional} ticket_type_id:2 // {optional} user_id:1 // {optional} search:test // {optional} sort:id // {optioanl} order:ASC/DESC // {optional} limit:10 // {optional} offset:0 // {optional} status:[1 -> pending, 2 -> opened, 3 -> resolved, 4 -> closed, 5 -> reopened] // {optioanl} */ $where = ""; $ticket_id = (isset($_POST['ticket_id']) && !empty($_POST['ticket_id'])) ? $db->escapeString($fn->xss_clean_array($_POST['ticket_id'])) : ""; $ticket_type_id = (isset($_POST['ticket_type_id']) && !empty($_POST['ticket_type_id'])) ? $db->escapeString($fn->xss_clean_array($_POST['ticket_type_id'])) : ""; $user_id = (isset($_POST['user_id']) && !empty($_POST['user_id'])) ? $db->escapeString($fn->xss_clean_array($_POST['user_id'])) : ""; $status = (isset($_POST['status']) && !empty($_POST['status'])) ? $db->escapeString($fn->xss_clean_array($_POST['status'])) : ""; $sort = (isset($_POST['sort']) && !empty($_POST['sort'])) ? $db->escapeString($fn->xss_clean_array($_POST['sort'])) : "id"; $order = (isset($_POST['order']) && !empty($_POST['order'])) ? $db->escapeString($fn->xss_clean_array($_POST['order'])) : "DESC"; $limit = (isset($_POST['limit']) && !empty($_POST['limit'])) ? $db->escapeString($fn->xss_clean_array($_POST['limit'])) : 10; $offset = (isset($_POST['offset']) && !empty($_POST['offset'])) ? $db->escapeString($fn->xss_clean_array($_POST['offset'])) : 0; if (isset($_POST['ticket_id']) && !empty($_POST['ticket_id'])) { $where .= (empty($where)) ? " WHERE t.id = " . $ticket_id : " AND t.id = " . $ticket_id; } if (isset($_POST['ticket_type_id']) && !empty($_POST['ticket_type_id'])) { $where .= (empty($where)) ? " WHERE t.type_id = " . $ticket_type_id : " AND t.type_id = " . $ticket_type_id; } if (isset($_POST['user_id']) && !empty($_POST['user_id'])) { $where .= (empty($where)) ? " WHERE t.user_id = " . $user_id : " AND t.user_id = " . $user_id; } if (isset($_POST['status']) && !empty($_POST['status'])) { $where .= (empty($where)) ? " WHERE t.status = " . $status : " AND t.status = " . $status; } if (isset($_POST['search']) && !empty($_POST['search'])) { $search = $db->escapeString($fn->xss_clean($_POST['search'])); if ((empty($where))) { $where .= " WHERE (t.`id` like '%" . $search . "%' OR t.`title` like '%" . $search . "%' OR t.`message` like '%" . $search . "%' OR t.`status` like '%" . $search . "%')"; } else { $where .= " and (t.`id` like '%" . $search . "%' OR t.`title` like '%" . $search . "%' OR t.`message` like '%" . $search . "%' OR t.`status` like '%" . $search . "%')"; } } $sql = "SELECT count(t.id) as total FROM tickets t LEFT JOIN ticket_type ti_t ON ti_t.id = t.type_id $where"; $db->sql($sql); $total = $db->getResult(); $sql = "SELECT t.*,ti_t.type FROM tickets t LEFT JOIN ticket_type ti_t ON ti_t.id = t.type_id $where ORDER BY $sort $order LIMIT $offset,$limit"; $db->sql($sql); $res = $db->getResult(); $i = 0; foreach ($res as $row) { $row['image'] = json_decode($row['image'], 1); $row['image'] = (empty($row['image'])) ? array() : $row['image']; for ($j = 0; $j < count($row['image']); $j++) { $row['image'][$j] = !empty(DOMAIN_URL . $row['image'][$j]) ? DOMAIN_URL . $row['image'][$j] : ""; } $data[$i] = $row; $i++; } if (!empty($data)) { $response['error'] = false; $response['message'] = "Tickets Retrived successfully"; $response['total'] = $total[0]['total']; $response['data'] = $data; } else { $response['error'] = true; $response['message'] = "Data Not Found..!"; } print_r(json_encode($response)); return false; } if ((isset($_POST['send_message'])) && ($_POST['send_message'] == 1)) { /* 5.send_message accesskey:90336 send_message:1 type:user user_id:1 ticket_id:2 message:testing // {optional} attachments[]: FILES {type allowed -> image,video} // {optional} */ if (empty($_POST['type']) || empty($_POST['user_id']) || empty($_POST['ticket_id'])) { $response['error'] = true; $response['message'] = "Please pass all fields!"; print_r(json_encode($response)); return false; } $type = $db->escapeString($fn->xss_clean($_POST['type'])); $user_id = $db->escapeString($fn->xss_clean($_POST['user_id'])); $ticket_id = $db->escapeString($fn->xss_clean($_POST['ticket_id'])); $message = (isset($_POST['message']) && !empty($_POST['message'])) ? $db->escapeString($fn->xss_clean($_POST['message'])) : ""; $error['attachments'] = ''; $attachments = ''; $ticket = $fn->get_data('', 'id=' . $ticket_id, 'tickets'); if (!empty($ticket)) { if ($ticket[0]['status'] == 'resolved' || $ticket[0]['status'] == 'closed') { $response['error'] = true; $response['message'] = "You can not send messgae because ticket is " . ucfirst($ticket[0]['status']) . " !"; print_r(json_encode($response)); return false; } if (isset($_FILES["attachments"]) && !empty($_FILES["attachments"]["name"][0])) { if ($_FILES["attachments"]["error"] == 0) { for ($i = 0; $i < count($_FILES["attachments"]["name"]); $i++) { if ($_FILES["attachments"]["error"][$i] > 0) { $response['error'] = true; $response['message'] = "attachments not uploaded!"; print_r(json_encode($response)); return false; } else { if (!in_array($_FILES["attachments"]["tmp_name"][$i], array('image/jpg', 'image/jpeg', 'image/gif', 'image/png', 'application/octet-stream'))) { $result = $fn->validate_other_images($_FILES["attachments"]["tmp_name"][$i], $_FILES["attachments"]["type"][$i]); if ($result) { $response['error'] = true; $response['message'] = "image type must jpg, jpeg, gif, or png!"; print_r(json_encode($response)); return false; } } elseif (!in_array($_FILES["attachments"]["tmp_name"][$i], array('video/mp4', 'video/mpeg', 'video/webm', 'video/mpg', 'application/octet-stream'))) { $result = $fn->validate_video($_FILES["attachments"]["tmp_name"][$i], $_FILES["attachments"]["type"][$i]); if ($result) { $response['error'] = true; $response['message'] = "Video type must mp4, mpeg, webm, or mpg!"; print_r(json_encode($response)); return false; } } } } } // return false; if (($_FILES['attachments']['size'][0] > 0)) { $file_data = array(); $target_path = '../upload/ticket_attachments/'; if (!is_dir($target_path)) { mkdir($target_path, 0777, true); } $target_path1 = 'upload/ticket_attachments/'; for ($i = 0; $i < count($_FILES["attachments"]["name"]); $i++) { $filename = $_FILES["attachments"]["name"][$i]; $temp = explode('.', $filename); $filename = microtime(true) . '-' . rand(100, 999) . '.' . end($temp); $file_data[] = $target_path1 . '' . $filename; if (!move_uploaded_file($_FILES["attachments"]["tmp_name"][$i], $target_path . '' . $filename)) { $response['error'] = true; $response['message'] = "attachments not uploaded!"; print_r(json_encode($response)); return false; } } $attachments = !empty($file_data) ? json_encode($file_data) : ""; } } $date_created = date('Y-m-d H:m:s'); $sql = "INSERT INTO ticket_messages (ticket_id,type,user_id, message,attachments,date_created) VALUES ('$ticket_id','$type', '$user_id', '$message','$attachments','$date_created')"; if ($db->sql($sql)) { $res = $fn->get_data('', '', 'ticket_messages', '', '', 'ORDER BY id DESC', 'LIMIT 0,1'); $res[0]['last_updated'] = !empty($res[0]['last_updated']) ? $res[0]['last_updated'] : ""; $res[0]['attachments'] = json_decode($res[0]['attachments'], 1); $res[0]['attachments'] = (empty($res[0]['attachments'])) ? array() : $res[0]['attachments']; for ($j = 0; $j < count($res[0]['attachments']); $j++) { $res[0]['attachments'][$j] = !empty(DOMAIN_URL . $res[0]['attachments'][$j]) ? DOMAIN_URL . $res[0]['attachments'][$j] : ""; } $response['error'] = false; $response['message'] = "Message Send successfully..."; $response['data'] = $res; } else { $response['error'] = true; $response['message'] = "Message not Send."; } } else { $response['error'] = true; $response['message'] = "Ticket id not found..."; } print_r(json_encode($response)); return false; } if ((isset($_POST['get_messages'])) && ($_POST['get_messages'] == 1)) { /* 6.get_messages accesskey:90336 get_messages:1 ticket_id:2 user_type:2 // {optional} user_id:2 // {optional} search:test // {optional} sort:id // {optional} order:asc/desc // {optional} offset:0 // {optional} limit:10 // {optional} */ $where = ""; $ticket_id = (isset($_POST['ticket_id']) && !empty($_POST['ticket_id'])) ? $db->escapeString($fn->xss_clean_array($_POST['ticket_id'])) : ""; $user_type = (isset($_POST['user_type']) && !empty($_POST['user_type'])) ? $db->escapeString($fn->xss_clean_array($_POST['user_type'])) : ""; $user_id = (isset($_POST['user_id']) && !empty($_POST['user_id'])) ? $db->escapeString($fn->xss_clean_array($_POST['user_id'])) : ""; $sort = (isset($_POST['sort']) && !empty($_POST['sort'])) ? $db->escapeString($fn->xss_clean_array($_POST['sort'])) : "id"; $order = (isset($_POST['order']) && !empty($_POST['order'])) ? $db->escapeString($fn->xss_clean_array($_POST['order'])) : "DESC"; $limit = (isset($_POST['limit']) && !empty($_POST['limit'])) ? $db->escapeString($fn->xss_clean_array($_POST['limit'])) : 10; $offset = (isset($_POST['offset']) && !empty($_POST['offset'])) ? $db->escapeString($fn->xss_clean_array($_POST['offset'])) : 0; if (isset($_POST['ticket_id']) && !empty($_POST['ticket_id'])) { $where .= (empty($where)) ? " WHERE tm.ticket_id = " . $ticket_id : " AND tm.ticket_id = " . $ticket_id; } if (isset($_POST['user_type']) && !empty($_POST['user_type'])) { $where .= (empty($where)) ? " WHERE tm.type = '$user_type' " : " AND tm.type = '$user_type' "; } if (isset($_POST['user_id']) && !empty($_POST['user_id'])) { $where .= (empty($where)) ? " WHERE tm.user_id = " . $user_id : " AND tm.user_id = " . $user_id; } if (isset($_POST['search']) && !empty($_POST['search'])) { $search = $db->escapeString($fn->xss_clean($_POST['search'])); if ((empty($where))) { $where .= " WHERE (tm.`id` like '%" . $search . "%' OR t.`title` like '%" . $search . "%' OR tm.`message` like '%" . $search . "%' OR tm.`type` like '%" . $search . "%')"; } else { $where .= " AND (tm.`id` like '%" . $search . "%' OR t.`title` like '%" . $search . "%' OR tm.`message` like '%" . $search . "%' OR tm.`type` like '%" . $search . "%')"; } } $sql = "SELECT count(tm.id) as total FROM ticket_messages tm LEFT JOIN tickets t ON t.id = tm.ticket_id $where"; $db->sql($sql); $total = $db->getResult(); $sql = "SELECT tm.*,case when tm.type='admin' then a.username else u.name end as username FROM ticket_messages tm LEFT JOIN tickets t ON t.id = tm.ticket_id LEFT JOIN users u ON u.id = tm.user_id LEFT JOIN admin a ON a.id = tm.user_id $where ORDER BY $sort $order LIMIT $offset,$limit"; $db->sql($sql); $res = $db->getResult(); $i = 0; foreach ($res as $row) { $row['last_updated'] = !empty($row['last_updated']) ? $row['last_updated'] : ""; $row['attachments'] = json_decode($row['attachments'], 1); $row['attachments'] = (empty($row['attachments'])) ? array() : $row['attachments']; for ($j = 0; $j < count($row['attachments']); $j++) { $row['attachments'][$j] = !empty(DOMAIN_URL . $row['attachments'][$j]) ? DOMAIN_URL . $row['attachments'][$j] : ""; } $data[$i] = $row; $i++; } if (!empty($data)) { $response['error'] = false; $response['message'] = "Message Retrived successfully"; $response['total'] = $total[0]['total']; $response['data'] = $data; } else { $response['error'] = true; $response['message'] = "Data Not Found..!"; } print_r(json_encode($response)); return false; }